Quality Inn & Suites

My children traveled from overseas and I had the unfortunate experience of staying at your facility When checking in (around 8 or 9pm) the evening staff was a heavy-set female who had one of the most non-chalant attitudes I have ever seen. Didn't get her name. But No smiles, no pleasant greeting-NOTHING. Upon entering our room, at first glance the room appeared clean. As we looked further, we discovered the microwave had an explosion of food in it. The refrigerator freezer needed defrosting and the fridge was unclean as well. There were left over keys from other rooms left in the dresser drawers . The shower curtain smelled and had dirty stains all over it. The bathtub was dirty and could've used a hefty round of Tylex or Bleach. If ever there was a time I wish I had taken photos then that was the time. My room# was 235. I'm pretty certain that it is probably STILL like this. Please check for yourself. Also, there were many people hanging out in front of their rooms using room chairs on the 2nd floor, loitering around their rooms or others, It was a bit unsettling and uncomfortable. I'm sure some of the hotel guests can verify what I am saying as there was a bit of a commotion as I was checking out (July 3, 2023) with another guest who complained of many of the same things I've complained about but was wayyyy more vocal about it. That facility needs to SERIOUSLY be investigated!!! The only good experience I had there was morning front desk clerk on July 1, 2023, I didn't get her name but she was MAGNIFICENT!!! LOVED HER. Need more like her. If I could have canceled my stay there...I WOULD HAVE!!!!

Deplorable conditions- safety issues - filthy - smells like urine - roaches- locks on adjoining room are broken - battery out of smoke detector - fridge not working- paint peeling- AC unit housing is broken - dirty walls/door - peeling paint- looks like they painted over mold spots - Room 109

1. The room smelled like a smoking room and we specifically requested non-smoking. 2. The toilet pedestal is dirty and where it bolts into the floor is crusted with weeks worth of urine and dirt. 3. The floor is dampish from the humidity AND it is so dirty that after walking across it 3-4 times my socks are black. DISGUSTING! 4. The mattress and boxspring closest to the door have a brown stain. I am hoping it is spilled hot chocolate, but it reminds me of a blood stain. 5. The shower curtain has mildew along the bottom. 6. Four of us checked in and we only had towel sets for two. My husband was treated like a criminal when he requested two more sets! They almost didn’t give him the towels and then was warned that they would take count the next day; they would know if he stole them! Seriously! 7. The sheets were old, old, old. Many snags and black spots (what was that from?) and cigarette burn holes on the green bed spread. 8. The breakfast could be refreshed in a much more timely manner.

I appreciate the friendliness and the clean room. We always stay here on our way back to Florida. Many choice for morning breakfast. The bed was very comfortable. Very satisfied with my stay and the staff was great. Was the perfect spot to relax.

Very old property. It is limping along. Clean as possible I guess. Good hot breakfast. Everything is on its way to the dump-furniture, fixtures, bedding, you name it. Late check in and early departure so it was suitable for our needs on the way to HHI.

The hotel is older and that was obvious when you go into the room. The room was clean, and the bed was clean. We did not take advantage of the breakfast, so cannot comment on that. And the price was right, especially compared to what other hotels were charging. I would stay here again. I will make the same complaint I make at almost every hotel we stay in. There are no towel racks so you can hang your towels and washcloths after using them, particularly when you are expected to use them the next day.

We had a comfortable night at this hotel. The room was clean, updated and beds were comfortable. Only disappointment was no crib available for our two year old. The breakfast was very good and all staff were friendly and accommodating. I would stay here again.

Older and dated facility, but very clean and functional. On arrival we were greeted by Ms. Chrissy who was very welcoming and accommodating. She checked us in to a king suite with microwave, mini-fridge, coffee maker, hair dryer, ironing board, iron. Charge was $90 and included breakfast. Breakfast was standard hotel breakfast but the hot things were hot, and cold things were cold. The breakfast area was cheerful, well lit and clean. Miss Freda made sure it was stocked. Also cudos to Ms. Phyllis and Ms. Betty for their cheerful "good morning" conversation. Would definitely stay here again as we pass thru the area.

very clean. we always stay at quality inn while in orangeburg. staff is very accommodation. clean and comfortable bed. also have a good decent breakfast. many restaurants and gas station close to hotel. good location, easy to get interstate 26.