SpringHill Suites Orange Beach at the Wharf

The front desk staff was wonderful. The only complaint I have is that the pillows hurt my neck. Everything else was great. The toll bridge was very slow, which doesn't reflect the hotel.

Great room. Good location. Breakfast was great.

It's a very nice property and we enjoyed the breakfast. Just be aware that you have to keep an eye on them and be sure about billing up front. ******* quoted us a certain price that indicated taxes and fees were included. My credit card billing reflects that I was charged the ******* quote. We stayed one night and left early the following morning. That day I was charged an additional $34.50 for "room taxes" on my card.

Night one: air conditioner had some problem that caused it to intermittently sound like a chain saw. Extremely loud. Probably some sort of thrown bearing. Also, the room was not very clean with what appeared to be blood splatter on the shower curtain and used q-tip on the floor. Night two: We asked for a new room and got it. The new room had a bathroom sliding door which could barely be opened due to being off the tracks. The bathtub was clogged but did eventually drain on its own. We informed front desk who advised they would fix the door. We assumed that meant they would fix it that day - we were wrong. The breakfast was pretty awful. The staff was very pleasant to deal with but failed to resolve our issues. I travel a lot and stay at many Marriotts and other hotels, I would not recommend this hotel.

Our recent stay at this hotel was very nice with a great Marina view. Walking distance to several restaurants. I don't understand why the bathroom does not have towel bars. I have written a review before regarding this issue 3 years ago and nothing has changed. There is NO place to hang towels after showering. Room could have been a little cleaner but overall it was a nice hotel for a 1-2 night stay while traveling.

We enjoyed our stay here. Stephanie was amazing from the moment i walked through the door until the moment we left. She was very pleasant and acknowledged my status and thanked me for being an elite member. She even remembered me by name as i walked through the hotel. She made the stay very welcoming and comfortable. The room was clean and comfortable. The only problem i had were neighbors kept waking me up as i slept, they were in the hall after midnight, being very loud and inconsiderate of other guest. I will definitely be back when the weather warms up.

The staff here are amazing, friendly, helpful, courteous, and all lead by example. Regardless if you passed a housekeeper or someone serving the breakfast, everyone spoke to you and genuinely seemed to care. The front desk was always well staffed, helpful, remember names, offered suggestions and went above and beyond the service often offered at full service Marriot's. It is obvious that leadership takes care of their team and their team takes care of the guests. I would highly recommend this hotel for their staff, cleanliness, location, pricing, service, and the excellent complimentary breakfast daily.

Beautiful hotel, beautiful location! The staff was very friendly and helpful. The room was spacious, very clean and super comfortable. The balcony was very nice looking over the pool and patio area. Will definitely return here! The breakfast was nice and hot.

Hotel room was lovely, although in 8 days the sheets weren’t changed. Not as though it was a cheap hotel. But let down by standard of food which was extremely poor. Soggy warmed up waffles and Luke warm coffee. Come on Marriott, you can do better!