Mövenpick Hotel Zürich Airport

Mövenpick Hotel Zürich Airport anmeldelser

Mövenpick Hotel Zürich Airport

Walter Mittelholzerstrasse 8, Opfikon, Canton of Zurich, 8152, SwitzerlandVis hoteloplysninger
Mövenpick Hotel Zürich Airport
Mövenpick Hotel Zürich AirportMövenpick Hotel Zürich AirportMövenpick Hotel Zürich Airport
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4.2/5
Meget god
90 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter4.0
Service4.2
Renlighed4.3
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Mr Saifuddin
Familieværelse med 2 queensize-senge
Overnattede i jan. 2025
Familie
9 anmeldelse
4.5/5
Fantastisk
Slået op den 6. feb. 2025
I would recommend this hotel as they are providing the shuttle to the airport. Good for early morning flight. The room was superb. The location is quite far from the train/tram station and need to improve for the lighting from the station to the hotel.
Oversæt
Gæstebruger
Soveværelse med Queen Size Seng Ikke-ryger
Overnattede i okt. 2024
Par
62 anmeldelse
3.7/5
Slået op den 6. nov. 2024
The hotel is conveniently located close to the Zurich Airport and has free and frequent shuttle service to the departures area at the airport that goes every 20 minutes. The beds are comfy and the room is well stocked with free bottled water, tea/coffee station with a few options and a mini fridge. The shower was nice with good pressure but has the combined hair/body wash gel in a dispenser so you may want to consider bringing your own bath products. The linens were clean and soft but there were some crumbs left on the chair that made us feel it wasn't as clean as we thought it should be at the hotel. They did provide one small chocolate for the two of us in a small Swiss flag package but we feel they should have two. The rooms at this hotel run a bit warm even in November and with the window open and it wasn't as restful a sleep as we would like to get before a flight. The lighting in the room is all provided by lamps and we felt it was odd that the left side of the bed had a switch to control the lamp outlet on the right side of the bed. We felt the lamp should have its own control near it and I did unplug it before I went to bed because we didn't discover the wall switch until the next morning and simply unplugged it. That plug in is also difficult to access and I had difficulty getting lights on in the room in the morning because I also unplugged the desk lamp for the tea kettle and did not know where the floor lamp switch was. Check in went quite smooth and the front desk staff were friendly - They offered to set up an Accor membership account and offered two free welcome drinks to us. The hotel has a bar in the lobby area, offers breakfast for an additional fee and has a small convenience store behind the front desk where you can get snacks or Movenpick ice cream. Check out was quick as well and we were able to get on to the free shuttle bus easily but it is first come first serve so it might be worth going a bit early if you're in a hurry. We got to the airport a little late to return our car rental and it was a bit tricky getting to the hotel. We went to the hotel shuttle area and could not find the shuttle that went to the Movenpick despite asking a few drivers. It is about a 10 minute drive from the airport itself so we asked a taxi driver and they offered to do the ride for 30 CHF which was insane considering Uber can do it for 15 CHF. The tram was the best option and took us from Banhof to Banhof Balsberg station for 2.8 CHF each and it was a short walk to the hotel entrance.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We are pleased that you enjoyed the shuttle service, bed comfort, and the room amenities provided, such as the tea/coffee station and minibar. It is great that the shower pressure and the quality of the linens added to the comfort of your stay. We also appreciate your positive comments on the efficiency of our check-in process and the friendliness of our front desk staff, as well as the convenience of our lobby bar and store.Nonetheless, we regret to hear about the issues you encountered with room cleanliness and the crumbs found on the chair. Please accept our apologies for this oversight. We understand the importance of a restful night's sleep, and we apologize for any discomfort caused by the room temperature and lighting setup. We strive to maintain high standards of cleanliness and comfort, and your feedback is invaluable in helping us improve.Finally, we are delighted that you found the location of Mövenpick Hotel Zurich Airport to be convenient, and that you took advantage of the various amenities we offer, including the Accor membership benefits and complimentary welcome drinks. We are glad that the breakfast options met your needs and that the checkout process was quick and efficient, allowing you to catch the shuttle bus with ease.We are hoping to welcome you back in the future. All the best.Bastian Mantey, General Manager
SPW13
Familieværelse med 2 queensize-senge
Overnattede i jan. 2025
Familie
5 anmeldelse
4.5/5
Fantastisk
Slået op den 3. feb. 2025
Convenient location close to the airport with a good regular shuttle every 20 minutes Family rooms are big  Restaurant food is Ok
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for this great review.It gives us immense satisfaction to know that your stay with us was up to your expectations.We are delighted that you appreciated our convenient shuttle service, the spaciousness of our family rooms, and our strategic proximity to the airport. It is wonderful to know that these aspects of your stay contributed positively to your experience at Mövenpick Hotel Zurich Airport.We look forward to welcoming you back soon. Kind regards,Bastian Mantey, General Manager
Gæstebruger
Soveværelse med Queen Size Seng Ikke-ryger
Overnattede i jan. 2025
Familie
1 anmeldelse
3.5/5
Slået op den 7. feb. 2025
If you don't need a free airport shuttle service, this hotel is not the best choice.
Oversæt
MP Yuen
Familieværelse med 2 queensize-senge
Overnattede i nov. 2024
Familie
5 anmeldelse
2.5/5
Slået op den 7. dec. 2024
This hotel is very near to the zurich airport. They provide free shuttle svc to the airport from 4am onwards which is the only plus point. Rm is ok but no towels were provided. Not even the floor towel nor hand towel. Luckily I brought along my own disposable towel. We arrived late ard 630pm from the tram station. It was pitch dark. Even though it is just a 5 mins walk from tram station to hotel, we were very scare as we have to walk through a tunnel n passby a carpark in total darkness with our heavy luggage. We need to use the flash lights on our mobile phone.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We are pleased that you appreciated our convenient shuttle service and our hotel's proximity to Zurich Airport, ensuring a swift and comfortable journey for your travels.We are sorry to hear about the issues you faced regarding the absence of towels in your room and the lack of adequate lighting during your walk from the tram station. We typically ensure that all rooms are fully stocked with fresh towels for our guests' comfort, and we apologize for this oversight. The safety and security of our guests are paramount, and we will be reviewing the lighting situation by the car park to improve the visibility and safety for our guests during the evening hours.Nonetheless, we hope that the overall functionality of our accommodations and the convenience of our location near the airport were beneficial to your travel plans. Our hotel is committed to providing a restful environment, and we regret that we missed the mark during your stay.We are hoping to welcome you back in the future. All the best.Bastian Mantey, General Manager
Manu
Premium kingsize-seng værelse ikke-ryger
Overnattede i maj 2024
Par
10 anmeldelse
3.0/5
Slået op den 9. jun. 2024
The hotel is close to the airport and offers a convenient shuttle service. Noise of planes is loud and rooms are dated. The shower handle in our bathroom was cracked and it cut my finger while I was holding it. For the premium price I paid, I expect everything to be kept in good order.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We are pleased that you found our complimentary shuttle service convenient for your travels to and from the airport.We regret to hear that the ambient sounds from the airport impacted your comfort and that the condition of your room did not reflect the high standards we strive for. Our hotel is indeed located close to the airport, which is usually appreciated for its convenience, but we understand that this can also mean an exposure to the sounds of the bustling hub. Additionally, we are truly sorry for the inconvenience you experienced with the shower handle in your bathroom. Guest safety and comfort are paramount to us, and we will certainly address this to prevent any future occurrences.We hope you were able to enjoy the variety of international dishes at our Le Chalet restaurant and the relaxing atmosphere of our hotel bar during your stay.We are hoping to welcome you back in the future. All the best.Bastian Mantey, General Manager
Fadylio
Klassisk værelse med 2 queensize-senge
Overnattede i nov. 2024
Par
27 anmeldelse
3.5/5
Slået op den 11. jan. 2025
Near airport and reachable by tram. A convenient stopover for early morning or night flights.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We are delighted to hear that you appreciated our convenient location near the airport and train station. Our proximity to transportation options is indeed one of our top features, making it easy for our guests to travel to and from the hotel.We are hoping to welcome you back in the future. All the best.Bastian Mantey, General Manager
Wan Syukri Wan Mansor
Familieværelse med 2 queensize-senge
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 6. jan. 2025
Nice location. Public transport just nearby. Can go anywhere within the location
Oversæt
Svar fra overnatningssted: Dear Timy, Thank you very much for this kind review of your recent stay.We are truly heartened to receive your positive feedback.We are delighted that you enjoyed the convenient location of our hotel and the easy access to public transportation, ensuring a seamless travel experience for our guests. The Mövenpick Hotel Zurich Airport is indeed strategically located in Glattbrugg, close to the airport and with excellent connections to the heart of Zurich, making it an ideal choice for both business and leisure travelers.We look forward to seeing you again soon.Best regards,Bastian Mantey, General Manager
Kang Wei
Familieværelse med 2 queensize-senge
Overnattede i sep. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 1. nov. 2024
Great location as it is near to airport (approx 5 minutes drive) with free hotel shuttle service provided. We were greeted by friendly staffs and had a good stay here.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for this great review.We are truly glad to hear of the wonderful time you had during your stay at Mövenpick Hotel Zurich Airport.We are pleased that you appreciated our convenient proximity to the airport with complimentary shuttle service, as well as the warm welcome provided by our team. Our strategic location, just five minutes by car from Zurich Airport, and the free shuttle we offer between 4:00 AM and 12:00 PM as well as 4:00 PM to 11:00 PM, is indeed one of the many features we pride ourselves on. Additionally, our staff is dedicated to creating a memorable and comfortable experience for every guest, and it's fantastic to know that this was reflected in your visit.Bastian Mantey, General Manager
Anonym bruger
Familieværelse med 2 queensize-senge
Overnattede i okt. 2024
Familie
4 anmeldelse
4.5/5
Fantastisk
Slået op den 22. nov. 2024
Nicely located hotel, not too far from the airport. Staff were very friendly, and offered help
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for this great review.We are thrilled to hear that you found our hotel to be great and appreciated our convenient location near the airport.Our team takes pride in providing a pleasant experience for our guests, and it's fantastic to know that our staff made a positive impression on you.We are also glad that you found our hotel to be a highly recommended choice for travelers.We look forward to welcoming you back soon. Kind regards,Bastian Mantey, General Manager
Gæstebruger
Familieværelse med 2 queensize-senge
Overnattede i aug. 2024
Familie
1 anmeldelse
3.2/5
Slået op den 11. okt. 2024
Toilet has no toilet paper and we need to call them to bring up toilet paper to us. Free shuttle bus, there is no first come first serve so those tourists has no luggages who went up to the bus first, but for us we have luggages, we have to put our luggages to the behind luggages compartment. At the end, we do not have the seats, the driver told us he could'nt do anything. Disappointed because we were the 2nd who waited there for the bus.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We are sincerely sorry to hear about the inconvenience you experienced with the lack of toilet amenities in your room. This is certainly not the level of service we strive to provide and we will follow up on this with our housekeeping team to ensure that all our rooms are well-stocked and comfortable for our guests.Regarding the shuttle bus service, we apologize for the frustration you felt due to the boarding process. We appreciate you bringing this matter to our attention and we will review our shuttle procedures to improve the experience for all our guests, especially those with luggage.We hope you were able to appreciate our hotel's proximity to Zurich Airport and the convenience it provides for travelers like yourself.We are hoping to welcome you back in the future. All the best.Bastian Mantey, General Manager
KRNNP 1991
Klassisk værelse med 2 queensize-senge
Overnattede i apr. 2024
Forretningsrejsende
11 anmeldelse
2.7/5
Slået op den 19. jun. 2024
It's an out dated hotel and the check-in was slow. The check-in staff charged 2 person tourist tax even though it was only one person stayed in each room. The central air con was super old so it couldn't even cool the room. I complained and got sent an extra fan. I personally wouldn't recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for your review about our hotel.We apologize for the inconveniences you faced during your stay at Mövenpick Hotel Zurich Airport. Our aim is to provide a seamless check-in process and we regret that we did not meet this standard in your case. Additionally, we are concerned to hear about the issue with the air conditioning and the tourist tax charge for one person. We ensure you that our air conditioning systems are regularly maintained, and we offer additional solutions like extra fans to enhance our guests' comfort. Moreover, we will review the tourist tax incident to prevent such discrepancies in the future.We hope you were able to appreciate our free airport shuttle service, which operates from early in the morning until late at night, and our proximity to Zurich Airport, offering a fast connection to both the airport and the city center.We are hoping to welcome you back in the future. All the best.Bastian Mantey, General Manager
Gæstebruger
Familieværelse med 2 queensize-senge
Overnattede i jul. 2023
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 12. sep. 2023
Great service ! HOTEL STAFF were very accommodating and the transport service from hotel to the airport was seamless.
Oversæt
Svar fra overnatningssted: Dear家庭两张大床房 禁烟 We very much appreciate your comments regarding your stay at the Mövenpick Hotel Zurich Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bastian Mantey General Manager
Farina Adam
Familieværelse med 2 queensize-senge
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 6. feb. 2025
Very good staying
Oversæt
Klaus
Klassisk værelse med 2 queensize-senge
Overnattede i jun. 2023
Familie
19 anmeldelse
2.5/5
Slået op den 17. jul. 2023
The hotel is a bit difficult to find, the breakfast was very good. Water are not provided at the room
Oversæt
Svar fra overnatningssted: Dear Hermann Klaus Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zurich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Bastian ManteyGeneral Manager