Even Hotel Omaha Downtown - Old Market

Was very nice property except the air conditioner in our room that at times sounded like a semi-truck. Let front desk know and person just nodded her head yes. Temp in room will not go below 71 degrees. Great shuttle service to and from the CHI Event Center.

It’s midnight and I’m writing this review because I can’t sleep due to a constant drone from a nearby power plant. If you are sensitive to noise, find another area of the city to stay. My husband is unaffected and sleeping peacefully. I do not hear the noise in the lobby or the hall, only in our room. We even walked past the power plant on our way back from dinner and I didn’t hear it at street level. This is our first stay with the EVEN brand and I like the concept. Just would not stay at this location again.

The even hotel has a great location, rooms were comfortable. Staff were friendly and helpful. The free local shuttle was amazing, we were taken to our concert venue and picked up promptly at the end. We were also taken for a last minute shopping trip with the driver waiting outside for our quick purchase! My concern and a very big problem is the use of disposable plastic products for all food purchases. Large plastic container trays for breakfast and on site food purchases. Plastic cutlery. For a hotel chain that appears to be eco friendly and health focused this is an enormous problem! Come on Even, please resolve this issue and end this dreadful waste of single use plastic!

I love the IHG line and this hotel is very cool. But I don’t know that I’d travel here again with kids. I came with 3 kids under 6. First the PROS - great staff, very cool vibe, love the cucumber and lemon water available 24/7, very comfy bed, decent price, cool games in lobby for kids, nice exercise area. CONS - no milk at all, pool floor a major HAZARD and my toddler fell and hit his head (it’s not a standard poolside floor it’s so dangerous), no seating by pool area, food and drinks very expensive (alcohol ridiculous), thin blankets, no washcloths, not exactly the safest area for walking at night so if you want food I’d do grubhub. Overall, if you’re looking for a good pool, don’t come here especially with kids. The hazardous nature of the flooring by the pool alone makes it a place we would never return to. But it’s a cool place with nice people and OK food.

Excellent! I was rather surprised by the style of the hotel, but it works. Very clean and fitness oriented. Room was spotless, large and fresh. The beds and pillows were the best I have experienced in many years. Also very dog friendly! Most of the staff is great! Front desk is welcoming. Only downside was the bartender. He was loud, and super opinionated. I started to order a bourbon and seven with their local bourbon. He rudely informed me that if I was getting it mixed with soda, I should get the "rot gut whiskey", not the good stuff. They have Keurig coffee in the rooms, which I really appreciated! We will gladly stay here again!

So in taking a look at the hotels, let’s keep in mind this is Omaha Nebraska. Pulled in at 7:15 and checked in. Girl was wearing a mask around her neck which she put on as I approached, rude to make guests seem like they are going to “infect you”. There was no mask policy in place. At 7:15PM the kitchen was already closed. Bar closed at 10pm, those were the first two laughs. She then told me I needed to walk back outside to pay for parking, in a very empty lot, run by a third party. Had to walk back to scan a QR code on a sign and take even more time to pay for parking. Again this is Omaha nebraska. Plenty of area, absurd to make guests pay. When I asked what I was paying for “she read off a scripted card”. There should be no parking charges. Next I ask for a cart to bring up my bags, if I can I’ll post a pic but it’s the most unstable cart that I’ve ever seen on 3 wheels. It barely held any bags and tipped over when we hit the smallest cracks in the pavement coming into the building. Room is average. They try to use dumb amenities like having a pole and a few resistance bands to call it a “wellness suite”. Complete bs. They think things like an automated blind is an important amenity. They must have spent too much on that to make guests pay for parking to recoop it. Walls are paper thin, I shouldn’t hear vibrations from guests tvs below me. Or other guests talking. They also offer a “pantry” for on the go snacks. We ordered pizza from a local place since there joke of a kitchen closed at 7pm. When we went to the pantry they wanted $4 for one can (12 oz) of Sprite or Coke. Again. This is OMAHA NEBRASKA, they must think they are in Los Ángeles.

That they canceled my reservation, same day, probably because there was the college world series and they made more money off them. I had this reservation for over a month, and then they canceled the same day. Dirty. No compensation. If I'd cancel same day, they'd steal the entire night's rate. Booking did find another hotel for same price but it was 30min away. Also no compensation. I thank Booking for that, but the hotel is trash for what they did.

Booked and paid for room a month prior to check in. Arrived for early check in, which the hotel approved weeks in advance and was told they had overbooked and my room and two friends rooms were not available. No apology, no explanation. After waiting over an hour to speak to manager who ignored us, desk staff told us we were booked at a “Holiday Inn up the street.” We found out later that due to the college baseball World Series, they sold our rooms to fans who were then charged about 3x more than we had paid in advance for our rooms. Terrible management, untruthful, money grabbers.

We booked this trip for my mother and it was accidentally canceled online. We called to ask to reinstate the booking as she is elderly and accidentally made this change. They refused to rebook and also refused to give us a refund. We called again and asked to speak with GM who said he already knew and would not get on the phone to speak with us about the matter. We travel often and can not believe they would treat returning customers like this especially someone coming in to visit family at a older age. Please consider this when booking with this hotel in the future as they clearly just want to take your money and refuse be curious with customer care. Are booking dates were for a 2 day stay in June.