Chequers Suites Subic Bay

Receptionist was very helpful

Плюсы+ - до бронирования , девушек на ресепшене попросил показать номер , они показали номер и после этого я забронировал номер. +-вкусный завтрак , но на сайте было написано, что можно было за место завтрака сходить на обед , на ресепшене сказали , что только завтрак. +хороший работник , много раз выручал , показывал как пользовать сейфом , забывал ключ в номере , он открывал мне ее. Минус- кажется , что бассейн не чистят , много насекомых плавает , хотел искупаться , так и не решился. Хитрость персонала - напомнили мне , что я не вернул карточку от двери, но ничего не сказали мне про то, что я забыл залог в 2000 песо , когда пришел через 5 часов , мои деньги убрали в другое место. Такси в отеле стоит 500 песо для иностранцев

Their staff was very accommodating, specially, Julia. All of our inquiries were answered in a timely manner. Requests were also tended to promptly. It was relaxing to stay at the property. Price is reasonable with the size of the room.

We just completed our 8 nights stay at Chequers suites. The crew was accomodating and very approachable even having a lack of manpower. There was a typhoon during our stay and the staff served us professionally. However, the hotel owners should consider to establish additional manpower to accomodate each position required to uplift the standard of the hotel. Each crew presently working in the hotel are doing their absolute best to fill in those missing spots and maintain the standards of the hotel. Everything in chequers is close to excellent but they need to improve in few areas. See details below. Security: during our stay we did not see any security personnel posted atleast in the front door or roving around. They also have a basement parking which is great, but again no security posted in the area. Housekeeping and Reception Staff: manpower is a vital aspect of maintaining a good quality service of a service provider bussiness. Understandable that during our stay there is a typhoon, but having extra manpower to take care of the needs of the clients in the hotel is vital. Sea view balcony and entrance hallway: during the heavy rain and strong winds water was accumulated which created hazard to the occupants. Also, water entered the room from the strong wind and rain through the sliding door (easy fix) Other than that, the hotel is still new and still tons of room to grow to become one of the best hotel in Subic.

We have gone to Chequers since 2021 and when it was new, it used to be a pleasant stay. Receptionists were respectful, the hotel WAS pet friendly, and rates were reasonably priced; well that was up until this year. When we came back this Feb., they increased their rates and hotel deposit, because of the inclusion of breakfast and some drinks which were non optional to remove. When I asked what the menu is, the answer is "the do not know." How can you actually charge something and not know what you are charging for? They also do not have take out option for the breakfast and only allowed this after I requested several times if they can just buy a take out box as this is very cheap to do so. The "complimentary" drink was also not allowed to be consumed in the room and they require you to drink it in their bar. So many made up rules. The room given to us was dusty and had a broken door. The next time we came back in April, more made up rules again which were not advised pre booking. They say they are pet friendly but pets are only allowed to stay in the ground floor. Please note that the owner himself has a dog roaming the hotel Since we had a reservation in the 5th floor,the receptionists asked us to walk to the basement and to go up the 5th floor using the elevator so the owner wouldn't see the pet. Very stupid. To add, the 2 receptionists were maskless the whole time they were checking in guests. Very disrespectful. We were so pissed with the hotel we just went home and did not push thru with the booking. Service quality is just getting worse for each visit.