Pine Cliffs Residence, a Luxury Collection Resort, Algarve

非常優秀的度假酒店，牆裂推薦

酒店環境非常好

Великолепное расположение! Несмотря на то, что отель далеко не новый, вся территория, сады, пляж, бассейны идеально ухожены. В апартаментах, в которых мы провели 2 ночи, есть всё необходимое. Очень качественное постельное белье и новые полотенца, удобные кровати. Отель любезно предоставил нам два дополнительных часа после официального времени выезда. Немного расстроил обед в Corda cafe: никаких претензий к обслуживанию, но цены!!! На наш взгляд они очень сильно завышены с учетом выбора и качества предлагаемых блюд. Всё остальное - на отлично!

很好，很不錯

Pine Cliff Residence We spent 6 nights in the Pine Cliff Residence in June. We had a 2 bedroom, garden access apartment close to the pool area. The website will give you full details of the pools, multiple restaurants and on on-site activities so I’m not going to repeat them here. We made good use of the amenities - padel, driving range, mini-golf, rented bikes and our son attended the on site soccer camp. Each pool had a towel hut and there were always loungers available when we visited the pool area, which was relaxed. The resort shuttle provided an excellent service for the longer trips. The beach access was one of the highlights of our stay. The onsite restaurants are of high quality but can be expensive for a family to eat in for the duration of the stay so we mixed local restaurants, cooking in the apartments with eating at the resort. The favourite restaurants we ate in were Peri-Peri Steakhouse (dinner) and Zest (healthy lunch). There is a small intermarche supermarket just outside the entrance to the resort and some more budget friendly restaurants and coffee shops within short walking distance. Overall, while the stay stretches the budget, was comfortable and enjoyable. We hope to return again.

This review is in no means a diatribe against Pine Cliffs, but after an 8 night stay with 3 kids, staying in a 2 bed residence apartment, I honestly feel the bad outweighed the good! With a good reputation for a family resort, I was pretty disappointed on a few levels with the place! The price gouging was next level. My advice is to book half board to avoid excessively expensive restaurants. We were grateful to be half board and ate in O'Grill every night which suited us with young kids. I was pretty shocked by some of the staff. They were outright rude and condescending (especially Carolina in Residence reception! Probably one of the worst check-in experiences I've had in years!) There is no concierge in Residence, just an empty desk and a phone that rings out and unanswered emails. What hotel reception closes for the day at 6pm in June?!!! Well residence does...so you need to make your way to the main hotel reception to check out. The staff are also very unknowledgeable about the resort. It's like it's everyone’s first day! Cons - Price gouging: 1. Excessively expensive restaurants with average food. ( examples - €85 for 1 kids pizza, 1 chicken dippers and chips and 1 bland caesar wrap..no drinks! this was lounger service on the Pine Cliffs lawn...€5 for a kids apple juice in Mare...crazy prices) 2. €47 euro for x2 to play tennis for an hour. I've never had to pay for tennis in a 5 star before. It's always included. The cheapest price to play paddle is €60 for an hour. 3. €27 for 2 buckets and spades for beach (we forgot to get them in the shops outside the resort at our own cost!) 4. €130 for 2 people to do the tree-top adventure circuit. we decided to give that a miss! I’m glad I’d checked out the prices before bringing my son there. 5. Football academy (3rd party) was €70 for 2 hours which I felt was over-priced. - Every invoice for the buffet had a "suggested tip" This was off putting to be honest! - There is a lot of walking in the resort, which is fine to get the steps in after a buffet but with kids it’s a lot. In the heat waiting around for shuttles and having to collapse buggies isn't ideal... - The kids club was EMPTY every day! we had thought to use the service for our toddler but there was no way I'd have left her there with no other kids to play with. Very disappointed with Porto Pirata. Also an extra charge here. Alot of hotels would include this in the price. I saw several English kids with Scott Dunn backpacks but unless you book your package with them you can’t use that kids club. - The note on the room safe ' saying it was free" was laughable! What 5 star hotel would charge for a safe? - Better upkeep of rooms needed. When we checked in out room safe was broken and so was a lock on the patio doors. In fairness these were fixed immediately when I called guest services. - The luggage stand was broken and no batteries in the weighing scales which is handy for weighing bags for airport, broken toilet roll holder, Dryer kept s