Gardenia Beach Hotel - All Inclusive

Comfortable bed, clean rooms... very nice and professional service, a bit of a lack of English especially among the cleaning staff, in the bars you can easily communicate even in Polish... lots of cats two swimming pools, access to the beach... delicious food, I recommend

Nice, very clean hotel. Delicious food. Frendly, hardworking stuff. Guest mostly from Germany, rather older but very nice and frendly. They smoke a lot .

I will start by saying this is a great hotel but there are some negatives. Pools Very cold, we did go in May so this may be why as I guess the sun is not as hot but my 3 year old did not like how cold they were, however it did not bother my 7 and 9 year old You are able to use Inflatables which is great There are 4 pools in total. My eldest children loved the slide pool, however I did find the 10-12 and 3-5 slide times very restrictive. We had to plan our day around that and it did get annoying. I also found the lifeguards were not consistent with their rules and monitoring the slides. They would also often close them 10 minutes early. My daughter was walking up the stairs and the lifeguard had turned off the water for the slides, so we had to shout up to my daughter to tell her to come down. He had failed to put the chain across to stop children walking up. Had we not noticed she may well have hurt herself. Also they don't speak any English (a common theme at this hotel) My three year old liked the little round pool that was gated off from the main pool. This was a nice touch as it's a safe space for them to have a paddle. The toddler pool I did not see used by toddlers sadly. I saw toddlers paddling in the water when the splash bit was not on but when it's running I think it's too cold and too intimating for little ones. This was a big disappointment as when choosing this resort we looked at that pool and thought he would love it but I feel there needs to be a bigger area for toddlers where they can just paddle and maybe a few little slides. Reception Very disappointed. When we arrived early hours of the morning we were not supplied much information at all and just did not feel very welcome. They did however help us with our luggage to the room which was appreciated but did feel like they just wanted a tip. We also felt this when we checked out, they hovered as if waiting for a tip which at the end we did give but felt very pressured and I feel a tip is something that should not be expected. When we checked out the man did not even get off the phone to ask us about our stay, very disappointing Room I was impressed with the room, plenty of storage space for clothes. Sadly no English channel other then news. This was hard for the children when they wanted to wind down. Our view was not great as overlooked the tunnel rather then a pool but we did not overly mind this. The mini bar is free of charge and kept topped up with water. The cleaners do a great job, our room was always tidied when we returned from our day and they were always friendly. My husband did however really get attacked by what we assume was bed bugs. We also felt the bed sheet were too small so had to request another one, but we did receive this within 2hr of this request. We also had a faulty shower head, but this was sorted within hours too. Food Breakfast for us was a huge disappointed, very much geared to German tastes. It is very continental which I don't mind bu