Laguna Beach Alya Resort & Spa

HÜSEYIN ÖZER, our sales representative was very helpful and welcoming. He gave us excursions for cheap and affordable prices

Our guide huseyin ozer was amazing he made booking our excursions easy and had amazing recommendations. Give him increase in salary.

Hotel and rooms lovely … entertainment poor and boring .. food sane every day . Staff barely spoke English and didn’t know the basics which made the holiday hard work … staff were quite rude and one shouted at me and upset me Not allot to do in the area when you get bored of the entertainment … wish someone had wrote a review being honest before I booked

This is the 3rd time I’ve been to this hotel and each time I can not fault it ! Food is great , facilities brilliant and staff amazing! Yes it’s a small hotel with a great family atmosphere! Always something to do from day to evening, great shows that are authentic and different! Location is quiet but if you’re looking for a relaxing, chilled holiday this is it , with a spa on site and allocated beach with lovely views !

Well done laguna, another excellent holiday, this is my 10th visit to this hotel food excellent, all staff amazing and friendly, Abdullah, serder and Ibrahim at the pool bar lovely guys, the food this year is back to the best, staff in the restaurant very attentive, rooms as always clean, fabulous hotel, nothing to much trouble for all staff, you will never find a better hotel, the only problem this year was the animation team, more interested in themselves than the tourists only one of the team was excellent that was paulina, she was let down by the rest of the team, see you soon laguna

The hotel was a solid 4. We had a nice room, although maybe a little small. Great size bathroom and balcony with a view both to the sea and to the forest. The room had probably the best location in the whole hotel. The room was cleaned every day, including change of bed linen and bathroom towels. Good cleaning crew! The refrigerator in the room had only bottled water and nothing else. A lot of German and British guests. The personnel liked to speak German first instead of English. Did not bother me, I can manage with both. The food served was ok. Nothing fancy, but adequate. French fries were in my opinion very good. The desserts looked nice, but were not to my taste. The coffee was all Nescafe, even though it came from the machine. The only way to get a decent coffee in the morning was to press espresso button twice and then add hot milk from a separate container next to the coffee machine. Of course it was possible to order a cup of Turkish coffee, once the patisserie or lobby bar were opened (at 10.00) This did not help obviously at the breakfast table. In bars the alcohol brands that they were offering seemed to be of decent quality. (Gilbey's gin and vodka, J&B whisky, Havana Club anejo rum), I would have appreciated, if the hotel had had alcohol free beer to offer in their all inclusive program though. Draft beer was Tuborg, fountain drinks were from Coca Cola. Only some mixers (tonic etc) were from a bottle. The beach is maybe 300 meters from the hotel. Very steep hill, but it is possible to use a transfer service also (a really old Land Rover) The sun beds by the pool were very sturdy (wooden). Nothing like that plastic crap. There were always plenty of empty sunbeds available. Did not have to wake up early in the morning in order to get a sunbed. In my opinion the hotel showed no signs of wear and tear after 9 years of being in business. Everything looked still fresh.  The wifi was ok, but was not particularly fast. It was possible to watch short video clips. However, the connection was dropped at time to time. For the price that I paid for a week this hotel was a good choice. The guest relations was very flexible. I forgot to book a la carte restaurant for the last night in the hotel, but the lady in guest relations was able to squeeze us in for the same night, even though you were supposed to book the restaurant the day before.