Holiday Park Resort - Ultra All İnclusive

The hotel was very nice, The staff was always smiling, The food was very nice, The rooms were very clean, Bora at the reception was very helpful and kind, thank you for everything, see you again next year! This hotel is very nice Come and enjoy!

I am not sure how this hotel currently have 4,5 rate. I just can't belive that so much stuff can be so terrible. We came here with a 3 years child. I don't know about the capacity of the hotel, but it was obvious that there was too much people. The elevator is constantly full, so you can wait for 10 minutes just to get in, then it goes up and down and after 10 minutes you get to the floor you want. The lines for food and drink are really big, so you also need to wait for it and lose time agin. I can eat anything but the varity of food is terrible and the taste is bad, only cookies maybe are fine. In the restorante they are constatly missing forks and water (esspecially cold one) . Icecream is every day from 15h to 16h and you need to wait in line on sun at least 15-20 minutes. The shower was clogged all 10 days in room 1115. There is no enough sunbeds and umbrellas on thr beach, so you also need to go to thr beach before breackfast to take them, because later you don't have where to put sit. Snack bar is open until 15:30 and until 19h when is the dinner you don't have eanything to eat (except in the loby, where should be some cookies and snacks until 18h but whenever I go there at 16h or 17h everything was empty), I don't think that ultra all inclusive concept should work like that. Only positive thing are a few guys on reception who was really helpfull and the girls from mini club. Also I can say that rooms are big and they are ok.

The hotel should change it’s name to Russian Park Resort. Absolutely terrible stay! 99% occupied by Russians who are rude and behave disgustingly: pilling up food on their plates as if they have never eaten before, drunk most of the time! Sadly the hotel seems to be catering to this type of guests by playing mostly Russian music, speaking Russian and not English or any other language and allowing the described behaviors. Beach is Ok, but not great- no service on the beach at all. Staff barely speaks English so it’s nearly impossible to communicate. There are no tags at the buffet restaurant so you never know what you will eat as it’s also impossible to communicate with the staff, so it might be complicated if you are vegetarian or have other dietary requirements. The pool area is terrible- loud Russian music playing most of the time! Entertainment rubbish too- again just catered to Russian guests. Positives: Great Spa- can only highly recommend Hammam and massages!!! Rooms nice and clean.