Gæstebruger
29. april 2024
The only reason I'm giving it 4 stars is because of the night shift girl. Z. This hotel has gone down hill over the last year or so. The front desk in the mornings is by far the worst. I believe the manager dislikes us, the guests. She made me feel like I was bothering her, even at check in. No cold air in room, phone didn't work, elevator didn't work, tvs in breakfast area didn't work. Breakfast for us was yogurt, cold coffee, pastries and frozen sandwiches. Awful. Z was energetic, hepful, friendly and her energy was contagious. She apologized for all the things that went wrong for us, made us coffee extremely early, was attentive and was the only positive person that we came in contact with during our stay. Fortunately and unfortunately. Please give this girl a raise.
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