Royal Hotel Odate

Room too small. Cannot fit big suitcase.

We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.

욕탕이 매우 관리가 잘되어있어 잘 사용했습니다. 세세한 친절함이 잘 배여있는 편안한 숙소네요. 방청소가 다끝났다며 1시에 체크인해쥬신것도 좋았습니다.

小而精的房間！雖然沒有趕上夜間拉麪（9:30pm截止），但享受了温泉非常幸福！！男女分開，設施整潔，可以泡到24:00！！默浴，很安靜，大家都很有禮貌，互不打擾，很享受！！！入住後每人可以拿一瓶免費飲料~~

一間位於大館站及秋田犬之里附近的酒店，職員都很有禮貌，服務亦很貼心，夜間拉麵有點早但很好吃，份量適中。溫泉舒服，早餐味道唔錯和帶有當地特色，可惜未能與館內秋田犬見面。如果再有機會到大館也會考慮入住

前台服務態度特別好，房間也乾淨整潔。晚上有免費拉麪，可以泡湯，體驗感很好👍