greeneyes630
13. september 2024
Arrived with a friend on a Tuesday for 3 nights, departed Friday. The good. Great just off the boardwalk at 3rd street location. For families it's perfect, a few streets to the pier, there's 2 play areas in the sand out front. So many restaurants, treats and bars within walking. Tons of shops around. The hotel has a rooftop pool, hot tub and bar with a light menu. There's an indoor very small pool and a game room. It truly was a really convenient location with decent amenities. BUT it's FILTHY. Really dirty. In my opinion it's not years of neglect and filth. It appears to be a horrible group of this season's workers. Not just a good deep clean but throw a few dollars into replacing items that need it, for example the cushions in the lobby, under $20 at Walmart, go now. You'll see attached photos. The dollar store plastic chairs on the patios, replace. The balcony was dirty too. It's also not just the common areas. My room was filthy. Filthy. 2 queen beds, the photos will be clear by the disgusting stains that 1 bed had not been changed and was used. Toothpaste in the bathroom. Dirty toilet. After checking in, my friend received a text asking if everything was satisfactory. A photo of the dirty bed was sent. No response. After check out a 2nd text was received asking how was the stay. Again replied dirty room. No response. So, why bother asking for feedback if you aren't going to follow up? The 1st thing I do when entering my room is take photos, check the bathroom and beds. I immediately went to the front desk and asked for 1 bed to be changed. The response was, didn't you get check in? Not what's wrong. With better management and staff this place could be nice. The furnishings aren't old and run down, they are filthy. Not dirty, filthy. Also, put an ashtray outside. There isn't one and people just drop the butts, then someone blows them towards the street. Y'all judge by the photos, it's a shame. I asked the front desk if the place was owned by a private person or corporation and he didn't know.
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