Palms Hotel Fire Island

Perfect location, easy access to ferry, restaurants and stores. And the staff was awesome. Friendly and professional. Highly recommend. Will go back again this season! Take a free bicycle provided by The Palms and head to the beach. Or just go for a ride. Great time. Thanks!!

This was a sisters trip and we were expecting a lot more for the price. We stayed in a suite that slept 8. Yes 8 could sleep but only 1 very small bathroom which is unacceptable. Full size kitchen with coffee maker but no coffee. Really?? We wanted to be able to go to beach with cooler and enjoy ourselves but we were in the land of ‘NO’ which was not conveyed to my sister when she booked. We thought we would be close to a beach, not 1/2 a mile away. Water was the only thing you were allowed to bring. They said they had a private bay front beach which actually consisted of a sand area with nice chairs but no where to dip your feet in the water. The attendant said we could jump off dock into the water which was not appealing because of all the boats that docked there. Small unsafe ladder to get back up. The happy hour was a joke. Champagne was plentiful but chips and guacamole does not make appetizers or hors d’oeurves. The staff was great from the time we got there until the time we left especially Youmur. A lot of money was spent by my sister and I don’t feel we got what she paid for. Pictures on the website were quite deceiving.

I have been a guest at The Palms Hotel for over two decades and this summer was by far the best experience I've ever had. I stayed there on two different occasions. Both times the service was absolutely amazing. Keri, who has been at The Palms for as long as I can remember, probably more than 20 years, is accommodating, friendly, and just the best. She, along with Pat, Isabella, and many others, make you feel that the hotel is your home. Any request I had was immediately taken care of. Owners Joe and Carleen really have turned this hotel into the only place to stay in Ocean Beach. Their staff is well-trained and friendly. I absolutely love the recent changes they have made at the hotel. Many rooms have been updated with new couches in most suites and new air conditioning units. I used their bicycles each day and was thrilled they bought all new equipment for the beach including umbrellas, chairs, and wagons. I totally took advantage of the complimentary champagne each afternoon in the renovated lobby and complimentary breakfast at the restaurant across the street. Rocco works so hard at the restaurant making sure everyone gets their food exactly as they ordered it. One time I had poached eggs with toast, bacon and potatoes. Another time I indulged in the French toast because it just looked so good I couldn't resist. It was totally worth it! Upon checking in, you receive a card that gives you 10% off at all the affiliated establishments in Ocean Beach. This includes ice cream stores, restaurants/bars, and markets. One night I went into Scoops to get my favorite flavor ice cream, Peanut Butter Twist, and Yamoosh (spelling is probably wrong) was working behind the counter. She recognized me and said with a grin on her face, "Aren't you staying at The Palms?" We laughed together because she was the person who met me at the Ferry to help cart my belongings to the hotel. We chatted the entire way because I am always interested in meeting people, especially from other countries. She asked me that question because she wanted to remind me to use my card to get 10% off my purchase. I would have totally forgotten to use it if it weren't for her! So cute! As the title of this review states...The Palms Hotel is the only place to stay in Ocean Beach. I can't wait to go back next summer.