AluaSun Helios Beach - All Inclusive

Firstly I have to say, don’t be fooled into booking this hotel. It’s not sunny beach. We thought we had booked sunny beach along with a lot of other people staying here. In early may there is literally nothing open! It’s boring and the weather isn’t great. The hotel offers in house entertainment but it’s not good. The food is ok not traditional Bulgarian food as we expected. The pool is freezing and the sun beds are extremely low so if you have mobility problems it’s not for you. There is also loads of stairs and no lifts. I can’t really find any positives to say to be honest, it’s not awful it’s just boring. We won’t be back anyways

I stayed at this wonderful hotel 9th- 16th May.This was my first trip to Bulgaria and I was quietly impressed. The greeting I received from the (front of desk manager) Bilyana was welcoming and sincere. She was caring very helpful and polite she made me feel happy to be there straight away. The hotel is quiet a big one and kept very clean. It's right on a blue flag fantastic beach with miles of sand. The food I found to be good and plenty of choice in the dining room and the drinks too.The pool is big and there is one for the children. The main pool has a swim up bar and steps to get in safe. My room was lovely with a pool and sea view and there was a kettle to. It was cleaned every day and towels changed regularly. The entertainment was ok with live artists ,Bingo,and quizzes. It's worth knowing that there are no lifts so people with walking difficulties may struggle. All the staff were fantastic and could not do enough for me and other guests. I would like to give a special mentionto some. First Bilyana ( Front Office Manager) a lovely woman who was kind and helpful and professional throughout my stay, a credit to the hotel also the company. Secondly, The girls in the dining room who were polite, friendly,and very efficient,Kristina,Julia,Nastya.and the other Kristina also the chefs and cooks. Thirdly the bar staff Borislav ,Vanya,Nelka,and Nedelina who taught me a little Bulgarian.,they were very efficient and professional in there jobs. Thank you to you all for making my holiday special. Blagodarya vi.

ALUS SUN HELIOS BEACH. OBZOR BULGARIA I stayed at this wonderful hotel 9th 16th May 25.Thos was my first trip to Bulgaria and I was quietly impressed. The greeting I received from the Front Of Desk Manager Bilyana was welcoming and sincere.She was caring very helpful and polite made me feel very happy to be there straight away. The Hotel is quite a big one and very clean. It is right on a fantastic beach with miles of sand and a blue flag. The food I found to be good and plenty of choice in the dining room and the drinks too. The pool is big and there is one for the children. The main pool has a swim up bar and steps to get in safe. My room was lovely with a pool and sea view there was also a kettle. It was cleaned every day and towels changed regularly. The entertainment was ok with live artists,bingo  and quizzes .it is worth knowing that there are no lifts so people with walking difficulties may struggle. All the staff were fantastic and could not do enough for me and others I wold like to give a special mention to some.First Bilyana ( Front Office Manager) a lovely woman who was kind,helpful and professional, a credit to the hotel.Also the company Secondly,The girls in the dining room who were polite and friendly and very efficient  Kristina,Julia,Kristina 2, and Nastya,also all the Chefs and cooks Thirdly the bar staff Borilov, Vaniya.and Nelka who were great and worked hard a professional. Thank you to all of you who made my holiday special. M.Buckley Room 204 A Block