Parador Monte Carmelo

. Daniel on the front desk was very accommodating. He even helped book 2 days of professional tours. The hotel was clean and very nice. Staff all A1. We stayed for 4 nights. Easy to get to all Centro sights. We would return. Try them,it is great.

Money was taken from my room during the day, they broke into my room a 2nd time in the evening. I reported the 2nd incident and staff was extremely rude. The woman in charge, Adriana, was condescending and disregarded my safety concerns. She suggested I was lying, she did offer to call tech person to review cameras and told me I would need to pay for it. She told me stories of how in the past guests had made up false stories of theft and how hotel had threatened to press charges. I felt threatened, not only had my privacy had been violated, I was called a lier and was told that cameras would prove no one went into my, despite, her not having seen them yet. How was she sure they wouldn't find anything? Why would I report something this serious if I wasn't 100% sure they stole and broke in again? I booked 2 nights, Oct 17 and 18, only stayed 1 because of this. I was told they would send me video with proof that I was lying, still waiting. Hopefully owner sees this and contacts me directly, my contact information should be in my reservation card. Room and location were fine, if you stay here, BEWARE of your belongings, I went through great lengths to hide money, they still found it.