Americas Best Value Inn Oakland

The reception staff are rude and arrogant. They should change the reception or close the hotel because the ceilings in some rooms are in poor condition and pose a risk of collapse.

Run down but great price Last minute trip, needed something close to Hyland Hospital. Was clean yet run down. Shower knob was chipped and fell out so I had to Jimmy it to start shower. Area had ladies of the night working so it was difficult to stay asleep from their heels up and down the stairs!

The front desk was fine, but not positive or kind. The rooms were incredibly worn down and the cleanliness wasn't good. There were other people's hairs all over the bathroom, and every corner was dirty. We weren't given any towels. It was a "you get what you paid for" experience. The bed was surprisingly comfortable and the air conditioner worked sufficiently.

There was never anyone at the front desk to help. They did not have coffee or pastries in the morning. The rooms are uncapped. Much noise throughout the night coming from outside.

I'm not trying to be petty, but our ac/heating unit didn't work, my sister in law and I are in mobility wheelchairs, so we couldn't change rooms and it was cool in the room yet we had to stay in there. They should compensate me a some of my money back. ******* it's not your fault. Stayed at America best value inn East 12th Oakland CA Downtown

Worst hotel in Oakland,California The fridge was broken and the toilet seat was broken off the toilet. Both hotel rooms definitely needed a good cleaning by a professional!! Both hotel entry doors didn't seal right and you could see outside all the way around them!! The second room we were given had burn hole in the bed sheets and blankets. It didn't smell great. The bathroom window didnt work right the ceiling in the bathroom looked like it was ready to fall down and the back of the bathroom door was broken and ducted taped. The shower handle fell off in my hand. When I went back to the office and told the office worker I wasn't going to stay the rest of my planned stay she said it would be okay I just needed to be out before check out or i would be charged for another stay. I said that wouldnt be a problem. When i was walking back to my room I seen two ******* leaving with a guy that was staying there and also heard a drug deal happening outside my room window. This hotel was definitely not worth $69.00 or the extra $11.00 a night they also add on to that $69.00 its ridiculous! Don't stay here!