Gæstebruger
15. april 2023
We stayed at the Comfort Inn in Oak Ridge, TN while attending a local college athletic event over a few days. Upon arrival we noted that the color of the outside of the hotel was different than in the photos online, what was tan and gray was now blue and white, that should have been a clue. Upon arrival we were greeted by the desk clerk who quickly issued us our room key and checked us in. As we exited the elevator on the 3rd floor we heard hammering, sawing, banging and very loud music. Upon closer inspection it was clear that the floor and the rooms were being renovated. The construction workers had to move tools, carts and furniture to allow us to access our room. We immediately went to the front desk and asked to be moved to another floor. We were more than a bit put off with the hotel for putting us in a room on a floor with on going renovations, and not even mention it upon check in. The hotel staff placed us into another room on the 4th floor, while there was no construction, the room was old, worn and clearly in need of, yep you guessed it, a renovation. Clearly the hotel should be closed until the renovations are completed, continuing to book guests while trying to upgrade the hotel does not seem to the answer.
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