Sleep Inn O'Fallon Near I-64

Room was dirty. Floors and furniture was sticky. Only one set of small, scratchy towels was provided. Light bulbs were missing. Breakfast was minimal and coffee creamer was sour. Also charge your credit card a "damage waiver" fee of $100 and then claim it will be refunded in 8 weeks!! I would not recommend this establishment.

This was the worst hotel room I've ever stayed in. When we first drove up we saw blue tarps on several places on the roof indicating leaks. Inside our room on the 1st floor there was visible water damage to the ceiling and walls. The plaster on the walls was crumbling and falling onto the carpet, which was also damaged. There was visible mold in the bathroom and I highly suspect mold in the ceilings and/or walls due to how badly my allergies reacted. If you value your health I highly recommend staying at a different hotel.

Dont stay here. Dead mouse outside the side door into the parking lot. Hotel isnt family friendly. Wouldn’t let us wait in lobby on our teammates (it was storming outside!) and was rude about it. Tarps on roof. Hair dryer missing. Pool green.

The Good; The room was clean, the beds were clean and comfortable, the climate control was excellent, and the eggs and sausage were very good, the juice and coffee was fine. The Bad; The carpet in our room was worn out by the bathroom door exposing the tack ***** to your feet. The Ice maker did not work, the elevator did not work, the check out computer did not work (so no receipts). Breakfest included day old bread, (it was hard so I figured it was day old), no fruit or yogurts, The waffle maker was broken but no sign so people kept pooring batter into it(what a mess). And The Ugly; The elevators had something splattered all over the inside walls which looks like it had dried several days ago. The hallways were dirty and did not look like they had been cleaned in days. The results; I asked about a discount for all our dissapointments, but was told they don't give discounts, and could not tell me when I would get my $100 deposit refunded. Basically our needs were met as we were traveling across the country and only stayed one night. We stayed at a Hampton Inn the next night and what an amazing wonderful experience.

We made our reservation online. A king bed with a hot tub. Paid extra to get the hot tub, assumed that jets are part of a hot tub. We tried to set up husband’s cpap machine. Plug on lamp did not work. Called front desk. Her English was poor and didn’t get it that we needed electricity next to the bed. She said she could move us to a different room but there was no more rooms with a hot tub. Should have left then. We asked for an extension cord to go from the other side over. Did not. She finally called someone (could not call manager it was a Sunday and he wouldn’t be in until noon the next day) and they put in a new light bulb but the electricity in the base still didn’t work. We told her we would figure it out. Finally with our 3 short power strips we made it work. Decided to relax in the hot tub. Filled the hot tub with water. The jets did not work. Ended up being just a large bathtub. My husband sat in the chair at the desk and it was broken. And they required a $100 hold for a damage deposit and would be refunded if no damages 5-7 days after check out. Took pictures to document the room of the things that could be seen. When we checked out we mentioned the issues to the desk clerk and he was very unconcerned and barely said sorry. Again asked to speak to the manager and he could not give his number. We asked for his name and he finally gave it after we said all hotels we have stayed at post the managers name. But no name. We will be contacting the main Choice contact and watching for our damage deposit to be refunded. Hotel was not very clean and had an odor on top of everything else. Will Never stay here again.

We made our reservation online. A king bed with a hot tub. Paid extra to get the hot tub, assumed that jets are part of a hot tub. We tried to set up husband’s cpap machine. Plug on lamp did not work. Called front desk. Or English and didn’t get it that we needed electricity next to the bed. She said she could move us to a different room but there was no more rooms with a hot tub. We asked for an extension cord to go from the other side over. Did not. She finally called someone (could not call manager it was a Sunday and he wouldn’t be in until noon the next day) and they put in a new light bulb but the electricity in the base still didn’t work. We told her we would figure it out. Finally with our 3 short power strips to make it work. Then filled the hot tub with water. The jets did not work. It was just a large bathtub. My husband sat in the chair and it was broken. And they required a $100 hold for a damage deposit and would be refunded if no damages 5-7 days after check out. Took pictures to document the room of the things that could be seen. When we checked out we mentioned the issues to the desk and he was very unconcerned and barely said sorry. Again asked to speak to the manager and he could not give his number. We asked for his name and he finally gave it after we said all hotels we have stayed at post the managers name. But no name. E will be contacting the main Choice contact and watching for our damage deposit to be refunded. Will Never stay here again.

Hotel seems to be going downhill slightly. Stayed here a year ago, and experience was okay. During the most recent stay, my room had a few light bulbs out, found out that the shower leaked, one of ice machines was broken I wasn't told of this at check-in), and the carpeting seemed much more run down and in need of either a good cleaning or replacement. The AC unit in my room, even when set to the lowest temperature, couldn't get anywhere near the set temperature. The refrigerator also didn't seem able to get as cool as it should. Wifi bandwidth was decent, though the wifi is unsecured. That's almost negligent in this day and age. The rep who checked me in was on a phone call during the entire checkin process, which just seemed a little rude. All in all, I paid about 20% for this stay versus last year, and the quality of the hotel has dropped. I don't know if I'd stay here again, especially since there are other Choice Hotel properties in the area.

This hotel is run down and ill kempt. They pump some sort of smell into the lobby. Our room, when we entered, smelled like it had once been a smoking room. The outlets, lighting and door did not work properly. The wallpaper was scuffed, peeling and decorations were missing in the room. If we could have, we would have moved hotels. There was a tournament in town so there was not an option. I can not recommend this property.

I was booked by my company at the Sleep Inn O'Fallon based on 8/10 ********* reviews (I looked and some have to be fabricated). The lobby was dirty but that was NOTHING compared to the elevator and hallways. The elevator had mud smeared all over the floor and dried clumps of dirt. In the hall there was visible dirt on the floors, the halls smelled like mildew, and scratches, dents, peeling paint on the walls. My room had the air off and alarm clock unplugged, probably to try to save money, so it was humid and warm and it smelled musty. The bed had stains that were visible due to the ill-fitting sheets. The pillows were smaller than a couch throw pillow (and I travel regularly, I know many hotels have switched to non-standard sized pillows, these were smaller). The bathroom had mildew and soap residue in the shower. There is no way anything has been updated or maintained in the last 5 years. The TV's alone are over 10 years old, and those are readily visible. Sure the screens are flat, but they are not what anyone expects from that description. It was clear that this place does not have "enhanced hygiene measures" as advertised. I left as I did not want to risk my health or safety. I was told there would be no refund (which I did not ask for) as I was trying to GTFO of that place. It was a Saturday night so there weren't many rooms available, so I ended up at another hotel in this same "Choice Hotels" group and while not luxurious it was CLEAN.