Serenus Boutique Villa

An amazing place with amazing and really accommodating staff. From reception to kitchen staff and house keeping everyone is really people friendly. Great view of the lake. Our room was lovely and neat. Sunit and team went bourbon their way to accommodate our vegetarian meal preferences

This hotel is clean and comfortable, with friendly and helpful service and spacious rooms with a terrace area. There are lovely views over the lake. Unfortunately there are some downsides, depending what you are looking for. It's nowhere near cafes or other services, being situated up a steep hill, hence the great views. When we stayed, there was a fairground across the other side of the lake and the noise echoed up. I don't know how often this occurs, maybe only once a year. Also, next to our room there was a "disco room" which seemed a bit odd - maybe they rent the place out to small groups? Anyway, I wouldn't like to be staying there during someone else's party. Otherwise, it's very good, if a little pricey given the downsides.

They have excellent staff who are so courteous and helpful. Praveen and Sinit were very polite and went out of their way to help us.The stay was very comfortable and the rooms were with amazing view. I would love to come back again here……………..

It's a nice little villa that's perched on top of a hill in the highlands of Nuwara Eliya. It offers a great view of Gregory Lake, and the ammenities are great. Staff are attentive, friendly and approachable. Beds are comfortable and room, clean and spacious. Something to pay attention to, and probably out of the control, is that the road leading up to the place is steep, narrow and (under rainy weather conditions), rather dangerous for vehicles. For a wonderful area with a cool climate such as Lake Gregory, do expect visitors to want to walk, and while there's also a short cut down from the Villa, the steps are not well maintained - there's no handrails, and steps are equally steep and slippery - those with weak knees may want to be careful. Otherwise, for what it offers, it is great service and value, has awesome views and a good recommendation for anyone looking to stay in Nuwara Eliya.

I am delighted to share my exceptional experience at Serenus Boutique Villa in Nuwara Eliya, Sri Lanka, and commend the outstanding hospitality provided by its two outstanding managers, Dushun and Chirun. From the first moment, my family and I stepped into the hotel, it was clear that excellence was the standard. The seamless check-in process and attention to detail in every aspect of the stay showcased their commitment to guest satisfaction. The managers' warm and personalized greetings made me feel like a valued guest, and their genuine interest in ensuring my comfort was evident throughout my stay. The impeccable service extended to every corner of the hotel, from the impeccably clean rooms to the exquisite dining options prepared by the remarkable chef and his team. Their dedication to going above and beyond transformed our visit into an unforgettable experience. Without a doubt, the leadership and service demonstrated by these two managers and the rest of the staff set a remarkable benchmark for hospitality. Besides, the view overlooking Lake Gregory is amazing and breathtaking. Akram Baddoura & Family

Stayed here between 02nd may , 2 nights with my family , i would say it was one of my best stays , the beautiful view of gegory lake , from the balcony of the room given to us , so so mindblowing , the location of the boutique hotel is just opposite Gegory lake , the staff and food is good , the rooms are super clean and well maintained , we enjoyed our stay, thanks to Dushan the manager , he took good care of us