Somerset Medini Iskandar Puteri anmeldelser

Svar fra overnatningssted: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you and your family had a great experience during your stay with us.It’s fantastic to know that our convenient location, just a short walk from Legoland, and the variety of dining options at Medini Mall added to your enjoyment. We are especially glad that you found our property spacious and affordable – providing comfortable accommodation for families is our priority.We appreciate your kind words about our staff. We strive to create a welcoming atmosphere, and it’s rewarding to hear that their helpfulness contributed to your positive experience. We're also delighted that you enjoyed the swimming pool and its facilities.Thank you once again for your feedback. We hope to welcome you and your family back for another memorable stay in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the convenience of our location, just a short walk from Medini Mall and Legoland. It’s great to know that you appreciated the nearby grocery store and especially enjoyed their roasted chicken and coffee.We also appreciate your feedback regarding the cleanliness of the room floor. Your comments are vital in helping us improve our services, and we will certainly address this with our housekeeping team to ensure that our standards meet your expectations.Thank you once again for your valuable insights. We hope to welcome you and your family back for another enjoyable stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Mr Lim, Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our service and that our team was able to address your concerns promptly, our guests’ comfort and satisfaction are our top priorities.We appreciate your kind words about the beds and room cleanliness. We also want to extend our sincerest apologies for the inconvenience you experienced with the lift and the condition of the bathroom and kitchen utensils. Your input is invaluable, and we will certainly take your suggestions into account as we continue to improve our facilities.Thank you once again for choosing us as your base for exploring the area, and we hope to welcome you back soon for an even better experience!Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Mr Akahsa, Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you found our hotel conveniently located near Legoland Malaysia!We appreciate your observation about the need for clearer signage for first-time visitors. Your input is invaluable, and we will certainly look into enhancing our directions and information to make it easier for our guests to navigate the area. Thank you once again for your valuable feedback, and we hope to welcome you back soon for another fantastic stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience caused by the sticky residue on the floor. We strive to maintain a clean and comfortable environment for our guests, and it’s clear we fell short in this instance.Please know that we will address this issue with our housekeeping team to ensure that our standards of cleanliness are upheld. Your feedback is invaluable in helping us improve our services.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Mr Texas, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Mr Dayu, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our room very clean and that our location near Legoland was convenient for your family. It’s always our goal to provide a comfortable and enjoyable experience for our guests, and your kind words motivate us to keep up the good work.We hope to welcome you and your family back in the future for more adventures!Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your insights regarding the aging aspects of our hotel. We understand that guests may prefer a more modern environment, and we are actively working on plans for renovations to enhance the guest experience.Regarding the location, while we are situated a bit farther from the city center, many of our guests enjoy the tranquility and unique charm of our surroundings. Your comments are invaluable to us as we continue to improve our offerings. We hope to welcome you back in the future.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Mr Alden, Thank you so much for taking the time to share your feedback with us! We’re thrilled to hear that you had a wonderful experience during your stay and that our location was a great alternative for your visit to Legoland.It’s fantastic to know that our front desk team was able to assist you and that you appreciated their helpfulness in introducing nearby stores. We strive to provide excellent service to our guests, and your kind words will certainly encourage them to continue their great work.We're also glad to hear you enjoyed our Starbucks machine! We can’t wait to welcome you back on your next visit.Thank you once again for your feedback!Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Mr Ryan, Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the quiet and cozy atmosphere of our location. It’s great to know that our proximity to Bukit Indah and Eco Botanic Shopping Galleria was convenient for you, as well as the easy access to both the Mall of Medini and Legoland.We're particularly glad that you enjoyed the views from your studio room balcony. We strive to provide a serene escape for our guests, and your positive comments mean a lot to our team.We hope to welcome you back for another relaxing stay in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Ms Zubaidah, Thank you so much for taking the time to share your wonderful feedback about your recent stay with us! We are thrilled to hear that you found our staff friendly and helpful, and that you appreciated their proficiency in English. We're glad you enjoyed the cleanliness of our rooms and the convenience of our location, especially being close to Legoland and various amenities. Your kind words about our safe parking and security mean a lot to us, and we're delighted to know that you were happy with your stay.We truly appreciate your feedback and hope to welcome you back in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the food and appreciated the variety we offer. However, we apologize for the inconvenience you experienced with the replenishment of our buffet options.We understand how important it is for all our guests to have access to a full selection of dishes, no matter when they arrive. We shared your comments with our third party operator, and we are actively working on improving our replenishment process to ensure that food remains available throughout service.We truly value your input as it helps us to enhance the dining experience for all our guests. We hope to welcome you back soon for an even better experience. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service

Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Somerset Medini. We're delighted to hear that you had a good experience during your visits and that our front office staff made you feel welcome. We appreciate your comments about the studio rooms and understand your concern regarding the need for refurbishment and brighter lighting in the bathrooms. Your insights are invaluable to us, and we will certainly take them into consideration as we continuously strive to improve our property and guest experience.We look forward to welcoming you back in the future.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service