Hipotels Barrosa Palace & Spa

Had the pleasure of staying here in June for my 50th birthday with another couple. Firstly this hotel is beautiful. The newly renovated hotel is stunning. The staff are so helpful and friendly and took a great deal of care and interest in us over our week long stay. Check in was easy. Glass of fizz whilst we waited. I was very lucky to have worked as part of a Thomas Cook group 20+ yrs ago when they first went into this area so it was great to see how it had changed. It still has the peaceful atmosphere and you could go and disappear here and not be bothered. I was very fortunate to receive an upgrade, to a suite with its own pool. We were very spoilt, this was such a treat. The beach bar and beach are fab with all the views you’d love, beds readily available. Food at the hotel is delicious. We did a themed night and it was great, take your appetite with you is my only advice. The breakfast is vast and you can have in or outdoors. We ate at the pool bar most days and honestly it was some of the nicest food we had. Theres a range of entertainment free too. Wine tasting, Spanish class, beach walks etc etc. There’s a coffee shop on site too with the friendliest team with pastries and snacks and a very good coffee. We caught a cab/bus into Barrosa on a night time for some other bars/restaurants but there is a shopping centre across the road with a few bars and restaurants there too if you wish for a change of scenery and a shops for other needs including some for the golfers. There are many courses close by too. We easily caught the bus into Chiclana and made our way to Cadiz and Jerez too in the daytime. However, the hotel does day tours to various places and have a dedicated desk for that if you don’t have a car. If you don’t want to leave the hotel, dine in at one of their restaurants or stay at the bar and watch the evening entertainment. Love this hotel and the staff are an absolute credit to you. Thanks for looking after us and making our trip one to remember. I hope it’s not 20yrs until we see you again.

A fantastic hotel, definitely worthy of five stars. We thoroughly enjoyed the peace and quiet, the beach, the pool, and the rest of the hotel. We really appreciated being allowed to have breakfast earlier when we had to leave for an excursion. Since we arrived after 9:30 PM, we were still served a delicious dinner in our room. Our luggage was also brought up to our room. We would love to come back again.

Not what we expected from a 5-star hotel We were excited to stay here as a family and booked a family room, expecting comfort and relaxation. Unfortunately, our room was located right above the lobby bar, where loud live music is played every evening. The noise made it very hard for our 6-year-old to fall asleep, and it definitely affected the quality of our stay. When we contacted reception, we were told that the music would end around 11:15 PM and were simply asked to wait. For a hotel of this category, we expected better soundproofing or at least more understanding towards families with young children. I would recommend checking room location carefully before booking.

Very nice overall experience, breakfast and dinner lots of variety and delicious. Very friendly and attentive staff except for one older grumpy male bartender. Nice pool area, reserving sunbeds is not allowed but not respected and not enforced by staff or hotel. Very nice rooms. Everything is kept very clean. Cocktails in lobby bar could benefit from an experienced bartender, mainly presentation wise. When coming back to this region i would probably come back to this hotel.

First, thank you for all the staffs of the hotel. Excellent service, staffs and managers, from hotel reception to entertainment, great place to spend and reminiscing memories. Both myself and my husband are from foreign countries. We got married in Novo Sancti Petri Church and the reception in this hotel 14 years ago, and the feeling we felt still the same. Excellent staffs! the treatment we got from them every time we come is second to none! It's a feeling of being a Family. It feels we had build a long lasting meaningful relationship with the staffs. The service offered and given by staffs are more than and beyond. I remember at my wedding and needed some flower girls and the staff who help us and arranged the little girls for my wedding was greatly appreciated and that the kind of help you'll get from the staffs and even though its not part of their job, they are still willing to help. This is just an example how staff willing to extend their hands to help. And for us, our wedding 14 years ago was the most memorable, even our guest after all this years still talking about the wedding, the hotel, the food, the sea/location and the excellent service! Next year is our 15th wedding anniversary and we are looking forward to celebrate it again with family and friends in this hotel. Our recent visit and stay in the hotel is as good as we had previously though a lot of changes in the interior and exterior of the hotel, which is good in a way, things have to change and improved! Very happy to see all the staffs that are still around who were at our wedding 14 years ago, though some of them are gone and some were placed to other Hiphotels branch, for a change and to move forward and help, teach and share their knowledge and experiences to the new staffs... We always recommend the hotels (Hiphotels) to our family and friends! "This hotel is worth a visit!".

Stayed here 4 times now and always satisfied . Lovely clean well organised hotel . Greeted by ricado on arrival as always super helpful . TBH all staff are lovely and the food is varied and good quality. Sergio works so hard on the fish counter pleasing everyone’s taste but does it so happily . Far too many staff to name but I remberer a few names that stood out . Pilar at breakfast and Clara, Antonio on pool , Miquel beach bar ,Ana at pool .Mari restaurant, I also want to add that I observed the life guard to be so helpful in assisting a disabled gentlemen entering the pool . Only one moan and this is the lobby bar . I love cocktails and tried one on a previous trip that was not up to standards so i switched drinks for my stay . I tried again with a cosmopolitan on this trip and it was really poor . The lady who made it think was possibly Sara or Zara was appeared not pleased when I returned it . Cocktail training maybe a good idea. I am sticking to wine in future . I was also surprised that you have to pay for the hotels sun-beds on the beach and no signage to inform you . The spa is lovely and kept so beautifully clean . Always sad to leave this lovely hotel .