Bosmal Arjaan by Rotana

公寓式，房間很大，適合全家出遊。

This is a little out of the way but well worth staying here rather than close to the old town. The space , comfort , luxuary and welcome makes it perfect . We had two large bedrooms , two bathrooms , wonderful view with a lounge and you have the added bonus of a jacuzzi , kitchen and room service

A building with barely any proper customer or trained customer service. Slow overcongested lifts, poor breakfast buffet service, and utmost terrible receptionist (the blonde one working on the computer whom is extremely rude). I seriously honestly have no idea how a normal building with understaffed in every aspect receive a 5 star review. If this hotel was in Dubai, it would not exceed a 3 star residential apartment. Where did the other stars come from? Poor service? No one answer the reception calls? It's quite funny actually how false reviews may indicate. This is a 3 star hotel at most... But the only upside is the size of the room. Bathroom cleanliness is similar to malls bathrooms. You may find feaces residue in them due to poor cleaning

Very nice place to stay, in the middle of the city, so if you want to go to Ilidza or mountains it’s just 10-15 minutes and also very near to Bascarsija but out of the crowed! Staff is very nice and helpful! They can explain where to go and what to visit! Friendly reception and concierge! They offer airport transfer with the van what is good for families! Apartments are very big and spacious! Ask for the high floor for better view! AC in the gym didn’t work that’s the only downgrade! Breakfast is ok,we didn’t try lunch and dinner because there are lots of restaurants around the city which are servings traditional Bosnian meals! All in all we will definitely visit this place again!

Let me tell my experience in Bosmal Arjaan by Rotana. We stayed as couple last January. We didn't expect the room was really huge. 2 bedrooms - 1 masters bedroom and 1 is normal room. 2 washroom. They have everything. As expecting that it is aparthotel. You will never feel that you are away from home. Washing machine, big fridge, stove, winter halter machine, toast master, dining set and soooo on. I'm very impressed. All staffs are attentive and friendly. Bosmal will never disappoint you because it is located in the heart of the city. Just walk a little bit and you will find everything you need for. Go by bus and they will guide you. Not even, bosnian people are very very friendly. I really recommend this place especially on winter time to spend your holiday here. And never forget to choose Bosmal Rotana if you want to experience an exceptional stay and service. We are eagerly to come back next winter. Thank you Ms. Saida for making everything possible for us just to have a wonderful stay in your hotel. Thank you Rotana ❤️

Hotel was very nice, stylish and clean, all the staff were very friendly and welcoming, we mainly dealt with Amir who was very helpful and patient with our endless questions.The breakfast was nice,location great and quite. Sarajevo is a beautiful city with lovely people.I will definitely be visiting again.