Gæstebruger
18. juli 2023
I hate writing poor reviews, but... Check in was awfully formulaic, rushed and not terribly friendly. Room had areally unpleasant smell, but this was rectified quickly and I was moved. The new room was delightful, thank you. I was given a tight window for dinner and the whole experience, apart from Charley the duty manager, was dreadful. Wrong food was ordered by a disinterested young man at the bar after a young lady, who was equally disinterested when I asked her where to sit and what the ordering process was. I then found out that what I'd ordered was unavailable, and something else arrived as a replacement, notbthat idcasked for it...I then received my Chicken Caesars salad with a hot and spicy chicken breast... just bizarre!!?? In the grand scheme of things, hardly life threatening, just terribly disappointing. It's a super place, just please employ people who want to be there and train them sufficiently.
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