The Orchard Hotel & Restaurant

One of the best university in uk.

A very good location for visiting The University of Nottingham. Comfortable bed. Fast internet. That’s all I need for a short business trip.

The receptionists were very attentive and helpful. A pleasant stay indeed. Breakfast buffet had plenty of choice.

We stay at the Orchard regularly to visit our son at uni, and have always enjoyed excellent customer service. But yesterdays visit was disappointing on several levels. We had been put in Hugh Stuart Hall, presumably as a result of the hotel being full of with a conference. The pictures online showed a plush suite with a four poster bed, but the reality was a dull, dated suite with curtains that didn’t fully shut and half an inch of gap around every side of the flimsy door. None of this posed much of an issue when it was still light and we weren’t trying to sleep. But come 10.40pm after returning from our evening, we found the fire alarm panel ringing with an error message & accompanying noise. I rang reception who assured me that they’d send someone to sort it. Roll on 11pm and the noise (directly beneath our room) continued. Eventually we heard voices and three members of the security came to sort it. When checking out and handing the key back this morning the receptionist thought I’d be unhappy about not being in the main hotel; not waiting half an hour for someone to investigate a fault on a fire panel that could just as easily been an actual fire. I can’t really think of a more urgent situation.

Super convenient location for visiting university in a clean and modern hotel - highly recommended

Good service and nice room, very clean

amazing

酒店非常nice，周圍的景色非常美。工作人員服務也挺好的，給了我們一瓶tap water。一覺睡了11個小時，根本就不用倒時差，完全沒有一點時差。

實在是離譜了，攜程酒店介紹上沒有任何説明，等我們夜裡打車到酒店，辦理入住時，被告知我們訂的房間不在酒店地址，辦理好入住要去開車5分鐘以外的地方，而這時我們的出租車已經離開。要入住的地方沒有前台，沒有room service。我們衹好請酒店幫我們叫了一輛車，另外付費去入住。黑燈瞎火一頓亂摸才找到地方，讓司機用車燈照着，眼前是幾棟兩層小樓，也不知道是哪棟樓，嘗試着用鑰匙打開大門，就像恐怖片的場景，一樓客廳去開燈、書房去開燈，差點嚇到退出來，接着摸到二樓，燈也摸不到了，推開一扇插着鑰匙的門，裏面居然有人，嚇到叫起來！確認是酒店其他住客以後，我反倒放心一點，要不這樣一棟黑樓我帶着孩子絕對不敢住的！攜程你知道是這樣嗎？是不是代理説什麼就是什麼了，這樣的地方不適合賣給非自駕的中國客人，你們連一個字説明也沒有，我會在回國後好好和你們理論！