Gæstebruger
10. januar 2024
This place is joke. TV, Wifi didn't wor, and AC/heater stopped working in the evening. But the worst part is that after 6pm there is no staff in the building. Guests are literally left on their own if issues arise, and no one replied to messages sent via whatsapp, or phone calls until 3am to only say they were sorry for the inconvenience. The bathroom had an awful musty/moldy smell. It got worse after we used the shower, and because we kept the bathroom door shut, the moldy smell was unbearable. We had to open the window eventhough itt was super cold outside. If you have allergies or asthma, stayawayy from this place. It seems that mold is not treated as a healthy hazard as it should. Paid 130 euros for this place, so it wasn't a cheap stay, and it was the worst hotel experience I had during my trip in Portugal, when I stayed in 6 different hotel across the country.
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