Mercure Northampton

Mercure Northampton anmeldelser

Mercure Northampton

Silver St, Northampton, NN1 2TA, United KingdomVis hoteloplysninger
Mercure Northampton
Mercure NorthamptonMercure NorthamptonMercure Northampton
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Gæsteanmeldelser

8.4/10
Meget god
72 anmeldelse
Bekræftede anmeldelser
Placering8.8
Faciliteter7.9
Service8.3
Renlighed8.9
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Alle anmeldelser(72)
Positive anmeldelser(22)
Anmeldelser med billeder/video(5)
Fantastiske værelser(7)
Rent og ryddeligt(6)
Fantastisk beliggenhed(5)
Negative anmeldelser(1)
BN. Canada
Classic-dobbeltværelse
Overnattede i mar. 2025
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. apr. 2025
Nice location. Clean room, towels, and bed. Very wonderful and rich breakfast.
Oversæt
Chloe LokeYH
Classic-dobbeltværelse
Overnattede i dec. 2024
Forretningsrejsende
6 anmeldelse
7.0/10
Slået op den 28. mar. 2025
Hotel not near train station. The room a bit dark. But room is clean.only stay for a night so cannot comment much.
Oversæt
Svar fra overnatningssted: Dear Chloe, Thank you for taking the time to share your feedback. We are pleased to hear that you found the room clean. We apologize for any inconvenience caused by the location and the room's lighting. Your comments are valuable to us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,Christina GeorgescuFront Office Manager
Stephen Adebayo
Classic-dobbeltværelse
Overnattede i jan. 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 10. feb. 2025
The room was really clean. The towels was sparkling white The bed was very very comfortable and smell fresh The room temperature was also perfect. Because if it’s location, it made it easy getting around.
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of the room, the fresh towels, and the comfortable bed. We're also glad that the room temperature met your expectations and that the location made it convenient for you to get around. We truly appreciate your kind words and look forward to welcoming you again in the future!Warm regards,Christina GeorgescuFront Office Manager
Gæstebruger
Classic-værelse med kingsize-seng
Overnattede i sep. 2024
Solorejsende
41 anmeldelse
7.0/10
Slået op den 14. okt. 2024
Parking is not clearly advertised as an extra £8 and I booked with trip which should include a free upgrade if available. Hotel seemed very quiet on a Sunday night but no upgrade offered or referred to. Ir the 20% discount in good and drinks I was entitled to was not mentioned either. The rooms are nice but the surprise fee for parking and no complimentary upgrade when applicable and available was disappointing as was the mechanical approach if the receptionist at check in.
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for taking the time to share your feedback. We sincerely apologize for any confusion regarding the parking fee and the missed opportunity for a complimentary upgrade. Please note that complimentary upgrades are subject to availability, and we regret that this was not communicated clearly during your stay. We will take steps to ensure this benefit is more effectively conveyed to our guests moving forward.We also apologize for the check-in experience. Providing a warm and professional service is of utmost importance to us, and we will review this with our team to ensure a more personalized and attentive approach in the future.We appreciate your feedback and hope to have the pleasure of welcoming you back for a more enjoyable experience.Kind regards,Christina GeorgescuFront Office Manager
Gæstebruger
Classic-værelse med 2 enkeltsenge
Overnattede i aug. 2024
Forretningsrejsende
1 anmeldelse
2.0/10
Slået op den 25. nov. 2024
Terrible hotel services. Staff gave wrong information about parking and it costs hundreds of pounds of fines!!!
Oversæt
Svar fra overnatningssted: Good afternoon,We sincerely apologize for the inconvenience you experienced during your stay. We truly appreciate you bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.Regarding parking, please ensure that you register your vehicle's license plate number at the reception desk using the iPads available. Additionally, should you encounter any issues with a parking fine, please do not hesitate to contact the hotel directly, and we will do our utmost to assist in resolving the situation. It is important to reach out to us as soon as possible after receiving the ticket, as there is a grace period during which we can liaise with the parking company responsible for the hotel car park.Once again, we deeply regret the inconvenience caused, and we are committed to improving our services.Kind regards,Christina GeorgescuFront Office Manager
Gæstebruger
Classic-værelse med 2 enkeltsenge
Overnattede i maj 2025
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. jul. 2025
Nice to stay here. Bed is comfy.
Oversæt
Patricia
Classic-dobbeltværelse
Overnattede i jun. 2024
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 14. jul. 2024
First time staying here but I had a good night sleep. Everything was on point from check in at the reception to check out. Amazing staff and a clean, organised place for a perfect stay.
Oversæt
Svar fra overnatningssted: Good afternoon, Thank you for leaving a review of your recent stay with us. We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future! Kind regards Luke - Front Office Manager
A.A.B
Classic-værelse med kingsize-seng
Overnattede i mar. 2024
Solorejsende
3 anmeldelse
10/10
Enestående
Slået op den 28. apr. 2024
I wanted to express my sincere appreciation for the exceptional service and friendliness of your staff during my recent stay. From the moment I arrived, I felt incredibly comfortable and welcomed. The bed was remarkably comfortable, and the room was not only pleasant but also remarkably soundproof, allowing for a peaceful night's rest. I especially appreciated being able to open the windows for a quick breath of fresh air. Moreover, I thoroughly enjoyed the delicious breakfast offerings, including the wonderful vegan options provided. It made my mornings even more enjoyable. Overall, my experience at Northampton Town Centre Hotel made my visit to Northampton truly memorable. I can confidently say that the next time I'm in the area, I will make it a point to stay at your hotel again. Thank you once again for your outstanding hospitality.
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager
Sanaam Rahman
Classic-dobbeltværelse
Overnattede i dec. 2023
Solorejsende
14 anmeldelse
10/10
Enestående
Slået op den 28. jan. 2024
The room was super clean and the hotel was very well situated in the heart of Northampton
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager
Bigluce
Classic-værelse med kingsize-seng
Overnattede i mar. 2025
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 29. jun. 2025
Lovely place
Oversæt
Ryan
Classic-værelse med kingsize-seng
Overnattede i maj 2024
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 2. jul. 2024
Very friendly staff and a lovely room
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager
Gæstebruger
Classic-værelse med kingsize-seng
Overnattede i jun. 2023
Rejs med venner
2 anmeldelse
7.5/10
Slået op den 22. jul. 2023
It was a nice place, the house keeping felt like evicting us., came knocking by 8:30am. Otherwise good.
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager
P A
Classic-værelse med kingsize-seng
Overnattede i mar. 2024
Solorejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 5. apr. 2024
Good value for your money.
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager
Gæstebruger
Overnattede i jun. 2022
Familie
5 anmeldelse
7.0/10
Slået op den 24. jul. 2022
There was a mix up with the booking which was a little incomvenient and took several calls to resolve it
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager
Gæstebruger
Overnattede i jun. 2022
Par
4 anmeldelse
10/10
Enestående
Slået op den 16. aug. 2022
Unbelievable stay what a trip I have had !! I would recommend to anyone
Oversæt
Svar fra overnatningssted: Good afternoon,Thank you for leaving a review of your recent stay with us.We are thrilled to read that you enjoyed you enjoyed your stay with us, and we hope to welcome you back in the future!Kind regardsLuke - Front Office Manager