Gæstebruger
13. maj 2024
Wonderful staff and service. We stayed here the night before a trip to Beamish Museum. Easy to find and within easy reach of beamish. Reviews made me sceptical, but a call to Sam, the manager, reassured me that I should not cancel. I am glad I didn’t on account of the staff, service & food, but the hotel rooms, facilities and cleanliness left the accommodation aspects sorely lacking. They are aware of this and I believe changes are imminent. Food - excellent quality, hot and plentiful, although the 3 for £15 tapas was poor value - portions need to be bigger. Breakfast beautiful, plentiful and hot. Only disappointment really was the rooms, although bed was comfy.
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