Gæstebruger
19. oktober 2024
I've stayed at the Wyndham Riverfront in Little Rock on previous trips to the city. On the whole it is a good buy. The rooms are clean and well kept, there is a dependable airport shuttle, and downtown is a two minute drive across the Arkansas River. The hotel breakfast is excellent, much better than most reasonably priced hotels offer. There are two good restaurants at the hotel, BUT the excellent steakhouse is only openThursday through Sunday and the Benehana, a sushi and hibachi place is likely to be fully booked if a reservation hasn't been made in advance. Fortunately, there is a whole district with good places to eat a five minute walk from the front door. My one serious complaint is that the hotel offers a day before online checkin option that promises "just pick up your key and proceed to your room" that failed miserably. the airport shuttle dropped us off with a half dozen or so other guests who had not checked in online who immediately tied up the single staff member. Even though those guests did have reservations, the process of registering them seemed exceptionally slow. When I was finally able to ask for my room key, All I had to do was show my ID, have my credit card scanned, and learn how to find my room (this is a HUGE hotel, my cousin described her room as "in the next county"). The promise of "just pick up your key" can't work without a second staff member whose primary responsibility is to handle already checked in guests. The shuttle is an asset, BUT it inevitably creates multiple guests arriving together. Only one person handling the desk is predictably inadequate.
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