Sunlake Waterfront Resort & Convention Jakarta

Sunlake Waterfront Resort & Convention Jakarta anmeldelser

Sunlake Waterfront Resort & Convention Jakarta

Jl. Danau Permai Raya, Sunter Agung, Kec. Tj. Priok, Jkt Utara, Daerah, Tanjung Priok, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14350, IndonesiaVis hoteloplysninger
Sunlake Waterfront Resort & Convention Jakarta
Sunlake Waterfront Resort & Convention JakartaSunlake Waterfront Resort & Convention JakartaSunlake Waterfront Resort & Convention Jakarta
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Gæsteanmeldelser

8.5/10
Meget god
231 anmeldelse
Bekræftede anmeldelser
Placering8.4
Faciliteter8.4
Service8.8
Renlighed8.5
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Alle anmeldelser(231)
Positive anmeldelser(219)
Anmeldelser med billeder/video(60)
Fantastiske værelser(39)
Store værelser(23)
Fremragende til børn(11)
Fantastisk swimmingpool(10)
Lækker morgenmad(10)
Mange faciliteter(9)
Fantastisk udsigt(5)
Har faciliteter til børn(4)
Negative anmeldelser(12)
Ummu Amira 88
Deluxe-værelse
Overnattede i maj 2025
Familie
6 anmeldelse
10/10
Enestående
Slået op den 29. jun. 2025
MaasyaAllah..hotel yg recommended bgt bwt liburan bersama keluarga, room nya cozy & luas dg view danau yg awesome.. 😍 fasilitas nya lengkap, kids friendly & bikin happy anak2..we'll be back for sure.. 🤗
Oversæt
Svar fra overnatningssted: Yang Terhormat Ibu Ummu Amira 88,Salam hangat dari Sunlake Waterfront Resort and Convention Jakarta.Terima kasih telah memberikan ulasan terbaik melalui Ctrip.com Review. Kami sangat senang membaca ulasan Ibu Ummu yang senang akan fasilitas kami yang lengkap untuk keluarga dan pelayanan staff kami yang ramah. Semoga kami dapat selalu memberikan fasilitas dan pelayanan terbaik kepada seluruh tamu kami, dan kami berharap dapat menyambut Ibu Ummu kembali dalam waktu dekat. Salam Hangat, Anton JayadinataGeneral Manager
Jayoung Lu (Michael)
Deluxe-værelse
Overnattede i apr. 2025
Forretningsrejsende
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. maj 2025
1. It has a proper swimming pool, and for people who care about cardio exercise, it’s perfect. Sunset time is especially beautiful! 2. It’s an old 5 star hotel, but the room is super spacious and clean. 3. The breakfast is abundant but a little too pricey. And there is no ready-to-drink coffee, meaning we have to pay extra 30,000 for a premium one or either use hot water to make our own thick powder coffee which is super inconvenient. 4.Grab delivery food seems not allowed, but if you are confident in your food quality and pricing, you should not forbid it. 5. Staff are all very friendly and professional. 6. The location is by a lake which is chill and quiet, but Grab cars are usually at least 5 mins away! Make your plans accordingly!
Oversæt
Svar fra overnatningssted: Dear Mr. Jayoung Lu (Michael),Warmest Regards from Sunlake Waterfront Resort & Convention Jakarta.Thank you for taking the time to share your experience while staying in Sunlake Waterfront Resort & Convention Jakarta. We are so glad to know that you had a great experience with us. Especially, with our facilities and services. Related to your comments about drink coffee when breakfast and delivery food, we will check and follow up. We assure it will not happened again, thus we can provide you a better stay experience. Best Regards, Anton JayadinataGeneral Manager
Khosi
Deluxe-familieværelse
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 6. maj 2025
The place was beautiful and very comfortable. They upgraded our room but we wanted the bed setting we had so we didn’t upgrade but nonetheless it was nice. I really enjoyed their breakfast, they had a variety of food. The bed was so comfortable and the staff was super helpful.
Oversæt
Svar fra overnatningssted: Dear Mr. Khosi,Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and Sunlake Waterfront Resort and Convention Jakarta hospitality so much you decided to stay a little longer. We are hugely motivated by your comments and will endeavor to continually improve our service. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Doddy PribadiGeneral Manager
Raihanah fuad marta
Deluxe-familieværelse
Overnattede i mar. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. apr. 2025
We had a truly pleasant stay at this hotel. The service was exceptional—every staff member we met was incredibly friendly, helpful, and attentive. When we arrived a bit early and our rooms weren’t ready yet, the team kindly upgraded both of our rooms to suites, which was a wonderful and unexpected gesture. It made our experience even more memorable. The property may be a bit older in style, but it’s well-maintained, clean, and very comfortable. The suites were spacious and cozy, and we felt very well taken care of throughout our stay. One small note for improvement: the corridors had a slight smell of cigarette smoke, which might be unpleasant for some guests. Perhaps in the future, adding air fresheners or refreshing the carpet could help with that. Overall, we are extremely satisfied with our stay and would happily return. Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Mrs. Raihanah Fuad Marta,Warmest Regards from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to share your experience while staying in Sunlake Waterfront Resort and Convention Jakarta. We are so glad to know that you had a great experience with us. Especially, with our facilities and services. Related to your comments about corridors had a slight smell of cigarette smoke, we will check and follow up. We assure it will not happened again, thus we can provide you a better stay experience. Best Regards, Doddy PribadiGeneral Manager
Sail with Sally
Deluxe-værelse
Overnattede i apr. 2025
Par
10 anmeldelse
4.0/10
Slået op den 31. maj 2025
Not the cleanest plus there was a sewage smell in the rooms
Oversæt
Svar fra overnatningssted: Dear Mr. Sail and Mrs. Sally,Thank you for your feedback after your recent stay with us. I was most concerned we did not live up to expectations and will certainly take your comments on board for improvement. Thank you once again for sharing your experience, we will do better in future.Best Regards, Anton JayadinataGeneral Manager
Anonym bruger
Deluxe-værelse
Overnattede i dec. 2024
Forretningsrejsende
74 anmeldelse
9.5/10
Vidunderligt
Slået op den 14. jan. 2025
I can't say the location is good. But in the evening, you can see Indonesian culture around the lake. It's fun. It's nice to have a hairdryer. The staff are kind. I'm satisfied.
Oversæt
Svar fra overnatningssted: Dear Our Value Guest, We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta. Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention for another pleasant stay. Sincerely, Anton JayadinataGeneral Manager
Gæstebruger
Deluxe-værelse
Overnattede i maj 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 8. jun. 2025
colleague told me bout this hotel last month (may). since then i tried to spend one night last week. children were so happy. yesterday i booked again for one night. we were pleased. the room was big for the cheap price. there were many small restaurants near hotel. the pool was big and kids loved it. 'somay' & 'indomie rebus' at the pool were idr 25k each (not expensive). the pool was closed at 9pm!. sure, we will often book this hotel in the future!
Oversæt
Svar fra overnatningssted: Dear Our Value Guest, Thank you most sincerely for your positive feedback at Sunlake Waterfront Resort and Convention Jakarta. We are happy to received positive feedback and become the choice for accommodation needs while in North Jakarta. Thank you again for sharing your beautiful experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Anton JayadinataGeneral Manager
Gæstebruger
Deluxe executive-værelse
Overnattede i okt. 2024
Familie
1 anmeldelse
10/10
Enestående
Slået op den 25. nov. 2024
Helpful and friendly staff. No worries should you want to cook indoors room as induction stove, bowl and laddle included. Facing nice lake with lot of street food available
Oversæt
6/9
Svar fra overnatningssted: Dear Our Value Guest, We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta. Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention for another pleasant stay. Sincerely, Anton JayadinataGeneral Manager
Gæstebruger
Executive-værelse
Overnattede i mar. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 4. apr. 2025
All good and nice
Oversæt
Svar fra overnatningssted: Dear Our Value Guest, Thank you for the great review of Sunlake Waterfront Resort and Convention Jakarta. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Doddy PribadiGeneral Manager
Gæstebruger
Deluxe executive-værelse
Overnattede i sep. 2024
Familie
3 anmeldelse
10/10
Enestående
Slået op den 19. nov. 2024
All good, breakfastnya apalagi, sesuka itu, dan pasti bakalan balik staycation lagi disini, thanks sunlake hotel
Oversæt
Svar fra overnatningssted: Yang Terhormat Bapak/Ibu,Salam hangat dari Sunlake Waterfront Resort and Convention.Terima kasih telah memberikan ulasan terbaik melalui Ctrip.com Review, Kami sangat senang membaca ulasan Bapak/Ibu yang senang akan fasilitas dan pelayanan yang kami berikan. Semoga kami dapat selalu memberikan pelayanan terbaik kepada seluruh tamu kami, dan kami berharap dapat menyambut Bapak/Ibu kembali dalam waktu dekat. Salam Hangat, Anton JayadinataGeneral Manager
Harishchandra Chauhan
Deluxe executive-værelse
Overnattede i apr. 2025
Forretningsrejsende
4 anmeldelse
8.0/10
Meget god
Slået op den 8. jun. 2025
It’s good and big room good location. Gym and swimming pool really good . Front lake also good.
Oversæt
Svar fra overnatningssted: Dear Mr. Harishchandra Chauhan,Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and location at Sunlake Waterfront Resort and Convention Jakarta.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Anton JayadinataGeneral Manager
Anonym bruger
Deluxe-værelse
Overnattede i apr. 2025
Par
50 anmeldelse
10/10
Enestående
Slået op den 20. jun. 2025
Very recommended.....lokasi strategis... Customer service ramah- ramah dan baik
Oversæt
Svar fra overnatningssted: Yang Terhormat Bapak/Ibu,Salam hangat dari Sunlake Waterfront Resort and Convention Jakarta. Terima kasih telah memberikan ulasan yang maksimal kepada Kami. Kami sangat senang membaca ulasan Bapak/Ibu yang puas akan fasilitas dan pelayanan yang kami suguhkan. Kami akan selalu menantikan kunjungan Bapak/Ibu berikutnya dan berharap dapat memberikan pengalaman yang jauh lebih menyenangkan dari sebelumnya.Salam Hangat, Anton JayadinataGeneral Manager
Gæstebruger
Deluxe-værelse
Overnattede i mar. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 21. maj 2025
Great place. Worth the money. Would be coming back the next time I am in jkt. Thank you
Oversæt
Svar fra overnatningssted: Dear Our Value Guest, Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility at Sunlake Waterfront Resort and Convention Jakarta.Thank you once again and we look forward to seeing you again on your next trip to Jakarta. Sincerely,Anton JayadinataGeneral Manager
Wi-Fi is weak and the towels are always wet
Deluxe-familieværelse
Overnattede i jan. 2025
Solorejsende
27 anmeldelse
3.0/10
Slået op den 10. feb. 2025
The hotel offers 4 ⭐, actually it's 1 ⭐, the service is poor and uncomfortable, also they don't understand so much English. Always misunderstanding communication. Even on the first day when I checked in the bedroom sheet unchanged. This is unacceptable for the 4 ⭐ hotel 🛏️ conditions. I do not recommend coming over this poor service. Also I did receive the phone call from the front desk if you check out time after 12:00 PM and will charge you another 50%++for the room price.
Oversæt
Svar fra overnatningssted: Dear Value Guest, Thank you for your feedback after your recent stay with us. I was most concerned we did not live up to expectations and will certainly take your comments on board for improvement. Thank you once again for sharing your experience, we will do better in future.Best Regards, Doddy PribadiGeneral Manager
MTse1070
Deluxe executive-værelse
Overnattede i jun. 2024
Solorejsende
27 anmeldelse
7.5/10
Slået op den 30. jul. 2024
Apart from the facilities, the hotel is fine for a 3 stars. The facilities are dated, they are spacious and has a good balcony view of the lake. But every time one walks into the room to you have the strong old carpet smell from cigarettes smoke. The gym equipments are really dated and some of the dumbbells have rusts on them. Equipments looks like a last century gym.
Oversæt
Svar fra overnatningssted: Dear Our Value Guest,Thank you for taking your precious time to rate your experience. We regret to learn that we failed to provide you with an experience deserving of a better rating. Please accept our sincere apologies for the disappointment and we cherish the opportunity to recover your trust in us.Regards,Wibowo SampoernoGeneral Manager