Putri Duyung Ancol anmeldelser

Everything is out of my expectation. The price is too high for this kind of hospitality. First i stayed in Junior suite ubur ubur and belive me this place is so old, dirty, the sofa is torn apart so it gaves us pain while we sitt on it. The bathtub is clogged and it takes 1 hour to take down the water. The bathroom floor is oily and stinky. And the wifi didn’t work. After that i asked the staff if i can get another room. They asked me and my family to packes up our stuff and they will be there to pick us up immidiately. We wait more than 45 minutes and they never arrived until we have to call 3 times. And one thing that makes me more dissapointed that they said they have to pray first and it takes time!!!!. 45 minutes to pray is a hell long time and they cannot made it as an excuse when they work in a hospitality and service. After 50 mins waiting finally we’ve been transported to another cottage Lumba lumba. And still the room is old, windows are dusty, insects everywhere, trash on the front of the backyard and the bathrom is a nightmare. They serve a dispenser in the kitchen room and the refrigerator smells so i had to think twice to store my food on it. The pool is green and dirty. That will be my first and the last stayed on this place. Will never ever come back.