Gold Coast PIK Sea View Apartments by LongeSuites anmeldelser

We could use TJ from Jakarta to Gold Coast. It is a strategic place for staycation. There is Fresh Market accross the street so don't worry if it not included meals. The price of the meals is affordable! Worth it! The room is comfortable and clean. Don't forget to call the owner before arriving so he can ask his staff to meet us.

Extremely Poor Accommodation Experience at Gold Coast Longue Suites Booked 5 nights at Gold Coast Longue Suites and had an extremely poor accommodation experience. Do not book here. 1. Started contacting the hotel via WhatsApp at 1:30 PM, but no one responded. Followed up every hour, but the WhatsApp contact on the booking information page kept redirecting me to another person. 2. Finally reached the hotel after 4 PM, and they said they would send someone to check us in. I understand the need to pay a deposit, but when I asked when it would be refunded, the person became very impatient and even tried to take money from my wallet. I was extremely angry on the spot. If checking out is as troublesome as checking in, I would rather not stay. 3. Unable to get a refund. After waiting for over 3 hours without being able to check in, I proactively contacted customer service to request a refund or change to another hotel due to the poor service attitude. They refused to refund, claiming contractual spirit. Is their idea of contractual spirit to leave guests hanging without responding and then trying to take their money? Ultimately, I had to compromise, but I will definitely not stay here again in the future. 4. Thanks to TRIP.COM for actively contacting the hotel for me. I finally checked in at 8 PM. From 1:30 PM to 8 PM, it took almost 7 hours to check in. The low rating of this place is justified. Do not book here.

**** seriously. We said we are urgent leaving at 10am. They are late and not returning deposit cash say by transfer when we are foreigner. **** service **** management. Waste my time later for my meeting. Trip.com better remove **** service like this. 개 쓰레기같은 서비스. 절대 가지 마셈.

Gold Coast PIK Sea View Apartments by LongeSuites

Room actually too small for family. View quite good, clean room, complete enough amenities, but need lil bit effort for the Check in & check out process

Rekomended Disediakan minum 1.5L (2 botol) Ac dingin Kamar ok ga bau Wc ga bocor

It seems like a hotel in trip.com. Its listed as hotel in trip.com. Hold and behold. Its airbnb. Its an apartment. So, u have to contact the "hotel". Call or whatsapp can go unanswered. So prepare to call or whatsapp at least 1 to 2 hours before for check in or check out. Then expect to wait for the arrival of staff to bring u up or check you out. Prepare 500k rupiah as deposit. Other than these, the "hotel" is ok. Good view. Family mart on ground floor. I will stay here again if its a longer stay because its the cheaper option in the area. Ome more thing to note, they do change the bedsheets even if its a night stay. I saw the guy changing it.

The location is strategic, nearby the Food Plaza. The check in service was good. But, the bedsheet is not clear and smelly. No bottled water refill. And, please expect no housekeeping.

Service and location was good. Room size is suitable for solo travellers with a nice balcony.

Good location, good price and nice swimming pool. It has warm water.

The room is very clean and full furnished in term of washing machine, microwave, refrigerator, etc. so, it was quite helpful especially for the ones who needs laundry.

Excellent, clean, good service.

房間乾淨，風景好，酒店的游泳池非常棒，特別是服務人員有事即時找人解決！退房後壓金退回也很快，很貼心，下次首選入住！

海邊的公寓，位於pik交通方便、吃住ok，價格ok，推薦商旅人士。記得網上聯絡，前台不接待。對面是菜場和小吃店，十分方便