Novotel Jakarta Mangga Dua Square

Novotel Jakarta Mangga Dua Square anmeldelser

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1, Pademangan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14420, IndonesiaVis hoteloplysninger
Novotel Jakarta Mangga Dua Square
Novotel Jakarta Mangga Dua SquareNovotel Jakarta Mangga Dua SquareNovotel Jakarta Mangga Dua Square
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Gæsteanmeldelser

8.5/10
Meget god
351 anmeldelse
Bekræftede anmeldelser
Placering8.6
Faciliteter8.3
Service8.5
Renlighed8.5
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Alle anmeldelser(351)
Positive anmeldelser(325)
Anmeldelser med billeder/video(70)
Praktisk for shopping(16)
Nemt at komme rundt(15)
I nærheden af shoppingområde(15)
Fantastisk swimmingpool(13)
Fantastisk mad(12)
God værdi for pengene(10)
Store værelser(8)
Har boet der flere gange(5)
Negative anmeldelser(26)
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Solorejsende
1 anmeldelse
7.5/10
Slået op den 16. maj 2025
Nice location near Mangga Dua mall, very nice breakfast , nice swimming pool and spacious deluxe king room. But the bathroom has two disadvantages, no door or cover for the shower box and no toilet hose which are very inconvenient.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our convenient location near Mangga Dua Mall, breakfast, swimming pool, and spacious deluxe king room.We appreciate your constructive comments regarding the bathroom facilities. Please accept our apologies for any inconvenience caused by the absence of a shower door and toilet hose. We will review these points with our maintenance team to improve our guest experience.We hope to welcome you back in the near future for an even better stay.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Jia Wei
Deluxe-værelse med to enkeltsenge
Overnattede i apr. 2025
Forretningsrejsende
11 anmeldelse
10.0/10
Enestående
Slået op den 11. maj 2025
Good location and convenient. Easy to find food, I will choose this hotel when I am on a business trip. Comfortable and clean.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. Jia Wei,We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience TeamNovotel Jakarta Mangga Dua Square
ZEESHAN R
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 23. feb. 2025
Had a great stay at Novotel Mangga Dua Square. The room was clean, comfortable, and well-maintained. The location is excellent for shopping, with many malls nearby. It’s also convenient, about 30 minutes from the airport. The breakfast was delicious with a good variety of options. Overall, a pleasant experience—would definitely stay again!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay at Novotel Jakarta Mangga Dua Square, from the clean and comfortable room to the convenient location and the delicious breakfast options.Your kind words truly motivate our team to continue delivering the best service. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
WEE LIK
Deluxe-værelse
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
8.0/10
Meget god
Slået op den 29. nov. 2024
The hotel has a good breakfast place and it's a pleasure stay in this hotel. I had a great time staying in this hotel and keep up the good work guys.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed our breakfast and had a great time staying with us. Your feedback means a lot, and we truly appreciate your encouragement. We’ll continue working hard to provide excellent service, and we look forward to welcoming you back soon!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Rejs med venner
11 anmeldelse
10.0/10
Enestående
Slået op den 15. maj 2025
Nice hotel and beautiful swimming pool and pond. The mall next door is old and closed early. Overall a good hotel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your kind feedback. We are pleased to know that you enjoyed your stay, particularly our hotel facilities such as the swimming pool and pond. While we understand your observation regarding the mall nearby, we’re glad that your overall experience was a positive one.We look forward to welcoming you again in the near future.Sincerely,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i sep. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 26. okt. 2024
Novotel Mangga Due earns rave reviews for its exceptional cleanliness and spacious, modern rooms that ensure guests' comfort, complemented by efficient housekeeping.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your positive review and kind words. We’re thrilled to know that you had a great experience with us. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Guest Experience Team
Gæstebruger
Deluxe executive-værelse med kingsize-seng
Overnattede i feb. 2025
Forretningsrejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 10. mar. 2025
Good clean hotel with a lot of amenities including Mannga Due mall for shopping , eating and just going for a coffee. location is a short 5 minute drive to convention center and 20 minutes to see China town and other attractions, would definitely stay again .
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind review. We are delighted to know that you enjoyed our hotel's cleanliness, amenities, and strategic location near Mangga Dua Mall and other attractions. Your positive feedback means a lot to us.We look forward to welcoming you back for another great stay.Best regards,Guest Experience Team
Gæstebruger
Deluxe værelse med kingsize-seng på Premier-etage
Overnattede i jan. 2025
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 19. feb. 2025
Very nice hotel and have premium lounge and the services is good also location very well. Will stay again next trip
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind review. We are delighted to hear that you enjoyed our hotel, premium lounge, and the quality of our services. Your satisfaction is our priority, and we look forward to welcoming you back on your next trip.Best regards,Guest Experience Team
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Rejs med venner
2 anmeldelse
8.5/10
Meget god
Slået op den 11. feb. 2025
We were placed in the smoking level. The cigarette smoke is more obvious during night time. It’s unbearable although the staff told us that we could page them to come up n spray something to remove (or cover) the smell. Breakfast was okay. It’s quite near to JIS. Remember to tell the Grab driver to wait u outside of the hotel building because once they come into the compound to drop/pick you up, u will have to pay and extra 5000 IDR. There is no 15 minutes grace period for the drivers.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration to improve our services. Your comments regarding the overall stay and convenience of the location are valuable to us.We hope to have the opportunity to welcome you again for a more comfortable stay in the future.Best regards,Guest Experience Team
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 30. jan. 2025
Deluxe room doesn't have bathtub. But in the trip.com description, deluxe room has bathtub
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Jakarta Ma my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience Team
April
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
8.0/10
Meget god
Slået op den 17. dec. 2024
Generally ok. Room price on trip was the cheapest compared to others. With the price paid, it's ok. Breakfast was also ok. If I'm on a business trip, I would book again.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We’re glad to hear that you found the room price reasonable and enjoyed your stay with us. It’s great to know that our hotel met your expectations for a business trip. We hope to welcome you back again soon!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 17. dec. 2024
Clean. Comfy. Put DND at the door, they slipped a note under the door saying they didn’t make the room and would do it upon request. So nice
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind feedback! We’re delighted to hear you enjoyed the cleanliness and comfort of our hotel. We’re glad our team’s thoughtful gesture added to your positive experience. We look forward to welcoming you back for another pleasant stay at Novotel Jakarta Mangga Dua Square.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Bernard Loh Wei Soon
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2024
Forretningsrejsende
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. aug. 2024
Good value & good service hotel.Location is convenient.Recommended
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you found our hotel to be of good value and service, and that our location was convenient for you.We appreciate your recommendation and look forward to welcoming you back in the future.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Dewi
Deluxe-værelse
Overnattede i nov. 2024
Solorejsende
12 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. dec. 2024
Stay for DWP 2024 event and hotel was very comfy. But for breakfast they don’t offer much option
Oversæt
Svar fra overnatningssted: Dear Ms. Dewi,Thank you for sharing your feedback! We're glad to hear that you found the hotel comfortable during your stay for the DWP 2024 event. We appreciate your input regarding breakfast options and will take it into consideration for future improvements. We hope to welcome you again soon!Regards,Guest Experience Team
NJd
Deluxe-værelse med kingsize-seng
Overnattede i okt. 2024
Familie
9 anmeldelse
3.5/10
Slået op den 1. dec. 2024
Requested for a room with bathtub during hotel booking. Didn’t get it upon arrival. The worst part is, guests who didn’t request got the room with bathtub. When enquire, the excuse given was lame and unprofessional. What’s even worse is, I paid more than what the guest who got the room with bathtub. 😒😠. I will not patronise this hotel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding your room request and the way your inquiry was handled. This does not reflect the level of service we strive to provide, and we understand your frustration. We take your comments seriously and will investigate this issue to ensure it does not happen again. We truly appreciate your feedback, and we hope you will reconsider staying with us again in the future.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square