Country Inn & Suites by Radisson, Norcross, GA

Excellent service and clean We are coming from another hotel which we decided to cancel due to cleanliness. Country Inn maybe “older” than the other hotels (no USB connections), but they certainly compensated for other things. Room is clean and beds very neatly made. Friendliness of the staff is also excellent…Carlos, you are awesome. Very accommodating and made our terrible experience with the other hotel much better. Would highly recommend for those who values cleanliness over our “modern” needs.

The front desk wrote check-out at 12 o'clock... Knocking on the guest's door at 11 o'clock, which is very impolite...

Proper needs to be renovated. Elevator was out of service. However, they changed my room from third floor to first floor once I told them about a recent knee injury. I saw two roaches in my room.

The property was nice and affordable. It also offered a nice breakfast buffet. However, the queen bed I had was horrible. It was very bumpy and very hard and very uncomfortable. Otherwise, everything else was great.

The room was not vacuumed and the bathroom was dirty. We came late at night and the staff was not welcoming. We left early morning (at around 4) as we did not feel comfortable. We received the same attitude at check-out. Not recommended.

2/10 The hotel looked as is it had just opened because nothing was functioning correctly. The ‘automatic’ front door was broken and I had to push the door open every time leaving/entering. Then the elevator buttons were broken. The room itself wasn’t terrible but the bathrokm was a serious issue. The toilet continuously ran and the shower/tub had rust in it. Also there was never an attendant at the front desk besides when we checked in.