282 Rattanathibet Rd, Bang Krasaw, Nonthaburi Province, 11000, Thailand
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Bekræftede anmeldelser
Placering8.3
Faciliteter7.9
Service8.1
Renlighed8.2
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Par
2 anmeldelse
10/10
Enestående
Slået op den 24. jan. 2025
I already stayed a night in this hotel, and that made me want to spend more. I even re-booked the same hotel for 2 more nights
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Greetings from Grand Richmond Hotel! Thank you so much for coming back to stay with us again and for even extending your recent booking. We are absolutely delighted to know that we continue not only to meet but even exceed your expectations. It is our commitment to continuously elevate the level of service to all our guests and hope for your continued support and loyalty. Until next time. Warm regards, The Management Team
jihyun
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Par
73 anmeldelse
3.0/10
Slået op den 7. jan. 2025
The staff are friendly though the cleaning is a mess. I stayed for 3 days and the cleaning staff did nothing but make the bed.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Greetings from Grand Richmond Hotel! Thank you for taking the time to share your feedback about your recent visit to our property. While you appreciate the friendliness of our staff members, we regret to hear that housekeeping services did not meet your expectations and we sincerely apologize for the inconvenience. Rest assured that we will address this with our staff to ensure that all areas are kept spotlessly clean. We highly value our guests' feedback as it allows us to see the areas that need further focus and we will work on them to ensure a more pleasant stay in the future. We hope that you will give us a chance to provide you with a high lelvel of service that reflects our truly standards. Warm regards, The Management Team
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i dec. 2024
Forretningsrejsende
2 anmeldelse
10/10
Enestående
Slået op den 21. jan. 2025
Excellent! This the best word to describe the Grand Richmond.
Oversæt
6/10
Svar fra overnatningssted: Dear Valued Guest, Greetings from Grand Richmond Hotel! We can't say thank you enough for sharing your brilliant feedback and perfect score following your recent visit to our property. We were absolutely delighted to see that you had an exceptional experience with us and that we have met all your expectations excellently. This is exactly the kind of experience we want all our guests to have during their stay with us. We are confidently inviting you to revisit us and have another awesome stay with us. Warm regards, The Management Team
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Par
16 anmeldelse
5.5/10
Slået op den 26. dec. 2024
Drop off for baggage was inconvenient
Receptionist was not friendly
Room was ok
No reminder before breakfast closed even many guests were still having breakfast ... so terrible!!
Oversæt
Svar fra overnatningssted: Dear Valued guest,Greetings from Grand Richmond Hotel!Thank you for staying with us and taking the time to write your feedback! Although you appreciate our room and surroundings, we regret to hear that the service did not meet your expectations and sincerely apologize for the inconvenience. This is not the experience we hoped you would have with us and does not reflect our true standards. Rest assured that we will rectify this.We always strive to constantly enhance our guests holiday experience and hope to have the chance to welcome you back for a much better stay.Warm regards,The Management Team
Lior.Sela
Grand Deluxe-dobbeltværelse
Overnattede i dec. 2024
Rejs med venner
4 anmeldelse
10/10
Enestående
Slået op den 1. feb. 2025
as before, a great stay and friendly staff
Oversæt
Svar fra overnatningssted: Dear Lior.Sela, Greetings from Grand Richmond Hotel! We were overjoyed to see your perfect rating and awesome feedback! Thank you so much for choosing us for your accommodation needs and for sharing your brilliant review! We are delighted that you thoroughly enjoyed our top notch service, impeccable cleanliness, and delicious breakfast. We are also happy that you are highly recommending us to other travelers. It has been a pleasure serving you and we look forward to having you back soon. Warm regards, The Management Team
TEERUT
Deluxe-dobbeltværelse
Overnattede i jun. 2024
Forretningsrejsende
15 anmeldelse
10/10
Enestående
Slået op den 21. jul. 2024
I recently stayed at the Grand Richmond Hotel in Nonthaburi and had a delightful experience. The hotel boasts an elegant and modern design, with well-maintained facilities that cater to both business and leisure travelers. The rooms are spacious, clean, and equipped with all the necessary amenities for a comfortable stay. The beds are particularly comfortable, ensuring a good night's sleep.One of the highlights of my stay was the hotel's excellent service. The staff is incredibly professional, friendly, and attentive to guests' needs. They were always ready to assist with any requests and provided helpful recommendations for exploring the local area.The hotel's dining options are also noteworthy. The breakfast buffet offers a wide variety of delicious dishes, catering to both Thai and international tastes. The on-site restaurants serve high-quality food with a good selection of menu items.Additionally, the Grand Richmond Hotel's location is very convenient. It's situated close to major shopping centers, such as Central Plaza Rattanathibet, and offers easy access to transportation, making it simple to get around Nonthaburi and into Bangkok.Overall, I highly recommend the Grand Richmond Hotel for anyone visiting Nonthaburi. Whether you're traveling for business or leisure, this hotel provides a comfortable and enjoyable stay with excellent service and convenient amenities.
Oversæt
6/9
Svar fra overnatningssted: Dear Teerut,Greetings from Grand Richmond Hotel!Thank you for your wonderful review and perfect rating. We're thrilled to hear that you enjoyed your stay and appreciated our elegant design, spacious rooms, and excellent service. It's great to know that our breakfast buffet and on-site dining options met your expectations. We're also pleased that our convenient location made it easy for you to explore Nonthaburi and Bangkok. We look forward to welcoming you back for another delightful stay in the future.Warm regards,The Management Team
limyw
Deluxe-dobbeltværelse
Overnattede i maj 2024
Solorejsende
2 anmeldelse
5.0/10
Slået op den 14. jun. 2024
False advertising for their rooms. They post photos of their newer rooms in the new tower when I booked but when I show up at hotel. They gave me the old building rooms which are super run down, the paints were chipping off their furnitures and the bathroom sink holes are rusting.
It was only when I went to front desk to ask them about this they then tell me only grand deluxe rooms above are in the new buildings. But on their listing their twin rooms were also photos of the newer room/ design.
It feels like they will try to put you in the old rooms unless you pay for upgrade or you complain. And this is my 2nd time staying with them. The first experience was unpleasant as well because they gave me a room with no warm water in the shower. Their technicians would claim the water is warm when it is room temperature.
I had to pay for upgrade because the room they gave me is old and dirty.
Feels like it's a scam every time I stay with them.
Oversæt
Svar fra overnatningssted: Dear A. Lim,Greetings from Grand Richmond Hotel!Thank you for taking the time to share your experience with us. We appreciate your review and are sorry to hear that your recent stay did not meet your expectations. We value your feedback and take it seriously. The issues you raised will be addressed to make improvements.We always strive to provide all our guests with an exceptional experience, and we're disappointed that we fell short on this occasion. We hope you will give us another chance to serve you better in the future.Warm regards,The Management Team
Wolfgang
Deluxe-dobbeltværelse
Overnattede i dec. 2023
Forretningsrejsende
90 anmeldelse
2.0/10
Slået op den 29. jan. 2024
the worst 5* hotel I have ever booked, I would describe it as max 2*! The lobby is really nice, the staff is friendly, the breakfast is ok, but then it's over. The room is a disgrace and totally overpriced. The prices in the restaurant are 5* but not worth it. There are cockroaches in the room, there is hardly any water coming out of the shower when there is hot water, the furniture has been painted over but is still dirty and damaged, the entire inventory is totally outdated and the mattresses are sagging. Terrible and therefore once and never again.
Oversæt
6/7
BangkokVisitor
Superior-værelse med to enkeltsenge
Overnattede i jun. 2023
Andet
1 anmeldelse
8.0/10
Meget god
Slået op den 1. aug. 2023
Loved everything about this hotel, location, lobby, coffee shop and restaurant. Breakfast was good plenty of selections. Restaurant service was excellent. But the one major disappointment I had was not the room itself, but the bathroom. Bathroom was old, stained, dirty, moldy, yellow stained toilet seat, broken fixtures. I do not know if these poorly maintained rooms are specifically reserved for bookings made through discount apps such as trip.com. If so, there should be a disclaimer stating this discounted room will not be of a high standard.