Grand Richmond Stylish Convention Hotel

The staff are friendly though the cleaning is a mess. I stayed for 3 days and the cleaning staff did nothing but make the bed.

Excellent! This the best word to describe the Grand Richmond.

as before, a great stay and friendly staff

- Noisy Air Conditioner – The air conditioner was extremely loud, and even after adjusting the fan speed, the noise level remained the same. This made it difficult to sleep. - Traffic Noise from the Road – Being on the 18th floor, I could still hear traffic noise from Rattanathibet Road throughout the night, which was quite disruptive. - Disturbance by Hotel Staff – On 3pm-4pm, a hotel technician kept knocking on my door repeatedly and even attempted to have housekeeping open my room. I assume there was a misunderstanding regarding room numbers, but this caused unnecessary inconvenience and concern. - Inconvenient Bathroom Setup – In the wet zone of the bathroom, there was only a soap dish designed for bar soap, despite the hotel providing liquid soap. This made it inconvenient to use the provided amenities.

Hotel is too large ni atmosphere. Other hotels are,also large but feel warm and inviting. Front office staff do not understand CS. Had to carry our own bags even when there was a bell boy waiting who was playing in his phone Asked for the business centre yes they do not have one. Really Breakfast nothing really for vegetarian unlike other hotels Breakfast buffet Would not stay again. The big things every one can get right. It is the small thing which make a,difference. No place mats on the tables . No napkins only tissues No cutlery in the table Very poor

I check in quite late at 8:30 pm. A receptionist can’t find my reservation. Thank you to make me feel unwelcome here.