Aminess Gaia Green Villas

숲속에 있는 독채라서 휴야으로는 아주 좋아요. 100m 거리 바닷물도 아주 깨끗해서 스노클링 하기 좋아요. 근처 La Gradela 야외 바베큐에 가서 저녁때 티본스테이크 꼭 드세요.

I'd recommend the housekeeping to check the villa before check-in for the technical issues. We had a technical problem with hot water due to boiler malfunction and therefore couldn't take a normal shower in the evening and in the morning. Also I'd recomment the HR and management to do better prescreening of your hospitality staff at the check-in desk for suitability for working with clients. In our case check-in desk Alma or something similar (duty manager) didn't show professionalism and was not very friendly and helpful solving the technical problem with the villa #80 (on night stay during 8.6 - 9.6.24) (boiler broke and didn't give hot water water, so we couldn't take a shower). We asked for a compensation due to this problem, but she directly refused giving any compensation, referring to financial rules of the hotel company and furthermore didn't offer any solution that would help to resolve the issue. Just said that we could write a complaint to the sales department, and "may be" they will consider some compensation. As a guest I had to take the initiative and offered a solution of extending our check-out time, which luckily worked and we were offered to move to another villa and check-out time was extended. Not talking about that this particular solution was not good enough. Just mentioning that the level of hospitality was by far not reaching the industry standards. Apart from these issues, our stay was great and we had a good time.

Very nice place near the sea. The apartments were large enough, clean and well prepared. The apartment facilities were also great. The whole complex is very nicely done you feel like you're in a garden. The children's playground in the complex is also very nice. We really enjoyed our stay with the family, I highly recommend it.