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Bekræftede anmeldelser
Placering9.6
Faciliteter9.4
Service9.5
Renlighed9.5
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Tella
Tianyin Double Bed Room
Overnattede i jul. 2025
Familie
34 anmeldelse
9.5/10
Vidunderligt
Slået op den 14. aug. 2025
The hotel staff is very nice and I especially want to thank 小孟 for going the extra mile to communicate with us in English and to make sure we knew where everything was. He also helped get us the shuttle car to go to the restaurant and for check out.
The only thing I would suggest is that the hotel tries to improve the on-site fishing experience. My husband and I enjoy recreational fishing, which is why we were attracted to this hotel, but the fishing area was very dirty with fruit peels, trash and fishing line lying around. I dont want to go too much into it, but because the fishing was advertised as on-site on Trip.com, it would be nice if the fishing area was as well maintained as the rest of the hotel.
If youre not fishing, I can say the rest of the experience was good and worth it.
Oversæt
6/11
Svar fra overnatningssted: Dear guests, hello~ Thank you very much for choosing to stay at Dongqianhu Shanshui Junlan Resort Hotel. Thank you for taking the time out of your busy schedule to share your stay experience here. Unfortunately, we couldn't provide you with a perfect experience during your stay. All the staff of the hotel are very sorry. We will definitely improve the series of problems you mentioned. We have always attached great importance to the feedback provided by our guests. I sincerely apologize for the unpleasant experience during your stay. The hotel is also looking forward to your next visit, hoping to give you a new experience~ I wish you a happy life!
Gæstebruger
Gæsteværelse - bjergudsigt (dobbelt seng)
Overnattede i mar. 2025
Andet
1 anmeldelse
10/10
Enestående
Slået op den 24. apr. 2025
The place is very beautiful. The hotel is beautiful and the staff is very kind. I liked everything.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好~感謝您入住東錢湖山水君瀾度假酒店。非常高興給您帶來了滿意的入住體驗,為您服務是我們的榮幸,我們一直致力於為賓客提供優質的服務和舒適的環境。期待與您再次相聚喔~
Queen_Bubu
Gæsteværelse - bjergudsigt (dobbelt seng)
Overnattede i jan. 2025
Solorejsende
10 anmeldelse
10/10
Enestående
Slået op den 23. feb. 2025
What a wonderful way to spend my birthday. 🤩❤️ I was mesmerized as soon I stepped out my taxi. ❤️💕 this was a perfect weekend trip. They decorated my room for birthday, my room was amazing. Loved the tea room, caught up on some reading there. Hot springs facility is fantastic,perfect for winter. Breakfast 10/10 Thank you to Xiao Zhao and all the other staff members, you are genuinely kind and friendly.
Oversæt
6/9
Svar fra overnatningssted: 尊敬的貴賓,您好~很感謝您選擇入住東錢湖山水君瀾度假酒店並於百忙之中帶來的體驗分享,您對管家小趙的青睞,我們會第一時間與其分享這一喜悦。您的肯定是我們最大的鼓勵,也是我們一直以來努力的方向;我們真誠期望在您出行的每時每刻,都能感受到“家”一般的温暖;感謝您的支持與厚愛,願不遠的將來我們還會再次遇見~
Gæstebruger
Gæsteværelse - bjergudsigt (dobbelt seng)
Overnattede i maj 2025
Forretningsrejsende
17 anmeldelse
10/10
Enestående
Slået op den 3. jun. 2025
Lovely hotel snuggled into a green hill by the northside of Dongqian lake. Staff were kind and attentive. Fantastic spacious bathroom with big tub. I think my favourite bit of our productive but also restful work stay was sitting on the balcony and seeing several birds - but hard to say - it was a very good hotel experience overall.
Oversæt
Svar fra overnatningssted: 謝謝您的可愛,感謝您選擇我們並給予好評!每一位賓客的入住體驗都是我們關注的重點。您的認可讓我們倍感榮幸,我們會帶着這份鼓勵,不斷提升服務水平,期待下次能為您帶來更完美的入住體驗!
MARY JANE AINSLIE
Gæsteværelse - Gårdhavudsigt (Dobbelt seng)
Overnattede i nov. 2023
Par
13 anmeldelse
10/10
Enestående
Slået op den 15. dec. 2023
Really nice, very quiet during the week. Lovely walks nearby. Good hospitality. Would be great if the courtyards had reclining chairs and tables.
Oversæt
Svar fra overnatningssted: Dear guests, hello! Thank you for choosing Dongqian Lake Shanshui Junlan Resort Hotel. We appreciate your special and delicate words for giving us a high level of experience evaluation, which makes us feel honored and happy. Our vision is to provide guests with a unique and unforgettable vacation. We will continue to work hard to provide a better experience and service. We will give feedback and actively adopt your suggestions. We hope to have the opportunity to serve you again and look forward to your arrival.
Liverpoolfc
Gæsteværelse - med udsigt til varme kilder (dobbeltseng)
Overnattede i dec. 2023
Familie
45 anmeldelse
9.0/10
Fantastisk
Slået op den 4. feb. 2024
Room is clean and comfortable. The facilities and area around the hotel are beautiful. Dining options for lunch and dinner are limited.
Oversæt
Svar fra overnatningssted: Dear guest, hello~Thank you very much for choosing to stay at Dongqian Lake Shanshui Junlan Resort Hotel. Thank you for taking the time out of your busy schedule to share your stay experience here. We will definitely make improvements to the series of issues you mentioned, and we have always attached great importance to the feedback provided by our guests. I sincerely apologize for the unpleasant experience you experienced during your stay. The hotel also looks forward to your next visit and hopes to give you a brand new experience. Wishing you a happy life!
ExploringJummie
Gæsteværelse - med udsigt til varme kilder (dobbeltseng)
Overnattede i nov. 2022
Par
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 6. jan. 2023
a nice quick trip out of the city..
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!看到您曬出的美圖小瀾真的忍不住發出一聲驚歎呢,照片拍得實在是太漂亮了!同時也感謝您對我們的五星好評,您的好評是對我們服務工作的最大鼓勵了,今後的工作中我們會更加努力的,期待您的下次入住,我們在東錢湖畔守候您的度假之旅哦
Gæstebruger
Gæsteværelse - bjergudsigt (2 senge)
Overnattede i aug. 2022
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 19. sep. 2022
We attended a delightful wedding with the ceremony, dinner, and after party till midnight, and we had an amazing time ! The venue was no less than 'perfect' in every way.
Oversæt
Svar fra overnatningssted: Dear guests! Thank you for choosing to stay in Narada hotel, and sincerely thank you for your love and recognition. It is our duty to let our guests enjoy a wonderful experience. We are honored to be praised by you. At the same time, we have more power to continue to move forward. We hope to have more opportunities to provide you with more services!
Gæstebruger
Gæsteværelse - med udsigt til varme kilder (dobbeltseng)
Overnattede i aug. 2022
Par
1 anmeldelse
7.0/10
Slået op den 12. sep. 2022
Beautiful hotel, beautiful location.
I booked, and paid extra for, a room with a view. The room issued had a view of other rooms. Hotel staff were very unhelpful. Lobby Bar has no food and no beer. Just a tiny cup of
machine coffee for 5 euros. The ‘all day’ dining restaurant was only open for breakfast.
A friend booked the cheapest and most basic room available and was given a fantastic top floor room with a great view.
Would not use this hotel again, there are many to choose from in this area.
Oversæt
Svar fra overnatningssted: Dear guests! I'm sorry that the hotel's service did not satisfy you. We will feed back the problems you raised to the relevant departments for rectification. Thank you for your suggestions!
Svar fra overnatningssted: 尊敬的賓客,您好~首先感謝您選擇入住東錢湖山水君瀾度假酒店以及非常用心、細緻地與大家分享您的入住體驗,也很高興您和家人能在此度過非常美好的時光。從您的言語中,我們能夠得知您對酒店環境等方面都給予認可,對此我們感到十分榮幸。我們一直致力於提供一絲不苟、量身定製的入住體驗給到每一位賓客。再次感謝您對我們的支持和肯定,我們衷心期待您和家人的再次到來~
Svar fra overnatningssted: 尊敬的賓客,您好~首先感謝您選擇入住東錢湖山水君瀾度假酒店以及非常用心、細緻地與大家分享您的入住體驗,也很高興您和家人能在此度過非常美好的時光。從您的言語中,我們能夠得知您對酒店環境等方面都給予認可,對此我們感到十分榮幸。我們一直致力於提供一絲不苟、量身定製的入住體驗給到每一位賓客。再次感謝您對我們的支持和肯定,我們衷心期待您和家人的再次到來~
Svar fra overnatningssted: 尊敬的賓客,您好~非常感謝您選擇入住東錢湖山水君瀾度假酒店,感謝您在百忙之中抽空在此分享您的入住體驗。很遺憾,在您入住期間我們沒能給您提供一次完美的體驗,,酒店全體員工深感抱歉。您提到的一系列問題我們一定會加以改進,我們對客人提供的反饋一直十分重視,我誠摯地為您在住宿過程中經歷的不愉快而道歉。酒店也期待您的再次光臨,希望能給到您一個全新的體驗~祝您生活愉快!
Svar fra overnatningssted: 尊敬的貴賓,您好~很感謝您選擇入住東錢湖山水君瀾度假酒店並於百忙之中帶來的體驗分享,您的肯定是我們最大的鼓勵,也是我們一直以來努力的方向;我們真誠期望在您出行的每時每刻,都能感受到“家”一般的温暖;感謝您的支持與厚愛,願不遠的將來我們還會再次遇見~
Svar fra overnatningssted: 尊敬的貴賓,您好~很感謝您選擇入住東錢湖山水君瀾度假酒店並於百忙之中帶來的體驗分享,您的肯定是我們最大的鼓勵,也是我們一直以來努力的方向;我們真誠期望在您出行的每時每刻,都能感受到“家”一般的温暖;感謝您的支持與厚愛,願不遠的將來我們還會再次遇見~
Svar fra overnatningssted: 尊敬的賓客,您好~首先感謝您選擇入住東錢湖山水君瀾度假酒店以及非常用心、細緻地與大家分享您的入住體驗,也很高興您和家人能在此度過非常美好的時光。從您的言語中,我們能夠得知您對酒店環境等方面都給予認可,對此我們感到十分榮幸。我們一直致力於提供一絲不苟、量身定製的入住體驗給到每一位賓客。再次感謝您對我們的支持和肯定,我們衷心期待您和家人的再次到來~