Sheraton Fallsview Hotel

A great location, and not the first time staying here. The views from breakfast and the on site Victoria restaurant are stunning!

great location, but there was a problem with the cleaning the room. The breakfast was definitely not worth the price although the view was amazing.

The window is full of finger print mark, we book for the falls view room and once we entered the room there are clearly uncleaned windows and once we open further the curtain, there are more marks, oily and dirty marks with kids finger and hands mark over the window, well, it's obviously the cleaner did not clean the places where they are covered, but more difficult to accept is the area which is clearly seen that it is not yet cleaned, we understand time is tight and it's the Canada day holiday, the rooms are busy, but we just want cleaniness, on the other hand, there are chocolate and other oreo chips on left on the ground, near the bin area (I understand it's dark and the carpet is in darker colour at the side too), but again, it is not been cleaned and vaccumed, we did not even try to look at other area underneth the chair or table, they are dusty too. I hope the hotel can be more cautious and check the cleaner's work after they claimed to be cleaned. The hotel can contact me directly I can provide more pictures we took and I hope they can enhance this situation in the future.