Holiday Inn Express & Suites Niagara Falls

It is very well located opposite Niagara Falls Airport. Perfect choice of stay if you were going to the industrial area. A peaceful town with nice hotel. Breakfast was typical , with a surprise of beacon available. 😍

It’s old hotel

출장 중 이용하게 되었는데 출장 간 완벽한 하루를 보낼 수 있게 되었습니다. 다음번 출장 시 다시 이용할 계획이며 훌륭한 서비스 감사드립니다.

This property was absolutely disgusting. The smell was atrocious. We only needed to stay just to sleep for a flight or I would have been out money and left. The pillows were so bad and smelly that you couldn’t even use them.

Friendly and welcoming Found this hotel last minute after our other location had some issues. Booking less then 24 hours in advance and the pricing was pretty reasonable. Good breakfast, great welcoming staff. We needed a few extra towels for our room and had them within minutes of requesting them. Staff was so friendly and helpful with finding good local places to eat

The exterior was unkempt as compared to the pictures displayed when booking. The front desk staff were pleasant. However, our room was not fully cleaned once we entered it. The toilet was so unsanitary, dried pee stains and poo splashes all over the toilet seat. It was an eyesore. Our fridge wasn't clean either. On day 2 of our stay, we were out almost all day and returned expecting our room to be cleaned but only the bin had been emptied, and a few towels replaced. The beds remained undone, bathroom unclean. Why enter the room at all if you wont clean it? The carpet in the corridors need a good vacuuming. The staff for morning breakfast were very nice and accommodating, however, too many houseflies!