Senia Hotel

Hotel breakfast was good. Service was good. Cleanest was good. Location was good near the beach. Was disappointed that my daughter’s sweater was missing after the room was made. Tried the front desk to check if anyone had returned it but was unsuccessful. It wasn’t a big deal but it left a bad impression for my daughter. :(

This hotel service is a real poo! Hotel didn’t attend about paying for early check in (200.000vnd) they were saying “yes it can be at that time” I said “okay sure I can wait”, so it wasn’t check in at that time I really came , I was waiting for 2hours. When he said “u can go to ur room! But it’s 200k vnd for early check in!” I was surprised cuz why u can’t tell me before, when I asked u?! Receptionists weren’t helpful! Next one: they charge for water! ******* water! Water that includes in the room, I didn’t ask additional water, I used bottles in room. They charged me to pay for water?! Water that is not a compliment for guest anymore, it’s recourse to stay alive for humanity, especially in such weather like in Nha Trang, it’s so petty and inhumane!!!Rooms there not that cheap and they have issue with free water for drinking? Gosh. Same problem that u paying too much but nobody cares in this hotel about ur personal boundaries, something simple like to keep silence on a hallway. 5am kids are running and screaming in a hallway and knocking to the doors while they playing, why should I wake up in the morning and argue with those people about their kids?! Why should I say elementary rules to save silent and don’t bother to others???! Next one : after kids (argued and they left hallway, I came back to sleep again, BUT : came cleaning service 2hours later and with noise “cleaning cleaaaaaning cleaaaaaaaniiing” knocked cleaning service (I was like a parrot to repeat three times “thank u , not now, I don’t need it now and I pressed button before To not disturb “, why do they do this I can’t understand?! I paid for 2nights at this hotel I checked in earlier than 2pm , it was 11am or sth, they charged me for this! But situation that I left hotel earlier on a big half of the day, nobody cares and nobody gave me back money I didn’t use for living?! *** ?! What’s wrong with this hotel and those people which works in this hotel? I dunno!,

Everything is good