Senia Hotel

This hotel service is a real poo! Hotel didn’t attend about paying for early check in (200.000vnd) they were saying “yes it can be at that time” I said “okay sure I can wait”, so it wasn’t check in at that time I really came , I was waiting for 2hours. When he said “u can go to ur room! But it’s 200k vnd for early check in!” I was surprised cuz why u can’t tell me before, when I asked u?! Receptionists weren’t helpful! Next one: they charge for water! ******* water! Water that includes in the room, I didn’t ask additional water, I used bottles in room. They charged me to pay for water?! Water that is not a compliment for guest anymore, it’s recourse to stay alive for humanity, especially in such weather like in Nha Trang, it’s so petty and inhumane!!!Rooms there not that cheap and they have issue with free water for drinking? Gosh. Same problem that u paying too much but nobody cares in this hotel about ur personal boundaries, something simple like to keep silence on a hallway. 5am kids are running and screaming in a hallway and knocking to the doors while they playing, why should I wake up in the morning and argue with those people about their kids?! Why should I say elementary rules to save silent and don’t bother to others???! Next one : after kids (argued and they left hallway, I came back to sleep again, BUT : came cleaning service 2hours later and with noise “cleaning cleaaaaaning cleaaaaaaaniiing” knocked cleaning service (I was like a parrot to repeat three times “thank u , not now, I don’t need it now and I pressed button before To not disturb “, why do they do this I can’t understand?! I paid for 2nights at this hotel I checked in earlier than 2pm , it was 11am or sth, they charged me for this! But situation that I left hotel earlier on a big half of the day, nobody cares and nobody gave me back money I didn’t use for living?! *** ?! What’s wrong with this hotel and those people which works in this hotel? I dunno!,

Clean, friendly, attentive and welcoming staff. Will come back

Về vị trí và dịch vụ của nhân viên thì mình hài lòng.nhưng cũng có 1 số vấn đề mình đã có những trải nghiệm không tốt tại đây như là: cả 1 cái ks lớn nhưng đến khi mình hỏi lễ tân để mượn bàn là ủi đồ thì không có, nhà vệ sinh hẹp lại phần phía bồn cầu không có đường thoát nước nên nước lúc nào cũng đọng lại rất nhiều, phòng không cách âm nên khá là ồn ào kinh khủng khi những người ở bên ngoài cười nói nghe rất là lớn luôn.những ngày ở ks, hầu như là vợ chồng mình ăn sáng bên ngoài chỉ duy nhất 1 ngày cuối ở ks là vợ chồng mình mới ăn sáng, thì cả 2 vợ chồng đều bị ngộ độc liên tục đau bụng và nôn ói phải đi mua thuốc ngộ độc thức ăn để uống ... không có lần 2 đến đây 🥲

Pomylka w rezerwacji, niestety hotel nie zwraca pieniedzy. Rezerwacja została odwolana odrazu.

sạch sẽ ok

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