2 Nguyen Thi Minh Khai, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8/10
Meget god
56 anmeldelse
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Bekræftede anmeldelser
Placering9.1
Faciliteter7.5
Service7.4
Renlighed7.8
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Alle anmeldelser(56)
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Gæstebruger
Deluxe Ocean View Room – Double Or Twin Beds With Balcony
Overnattede i mar. 2025
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 13. apr. 2025
We love the location. Just a few step to get to the beach, ten minutes to VinWonder. We surprised that how much Korean, Chinese, and Russian stay here so was crowed a bit but safety. The view is excellent.
Oversæt
Svar fra overnatningssted: Thank You for Staying with Panorama Nha Trang SEA 🌊Dear Valued Guest,On behalf of Panorama Nha Trang SEA, thank you for choosing us as your home away from home. It was our pleasure to host you, and we truly hope your time here was filled with memorable moments and relaxation.Your satisfaction inspires us to strive for excellence. Should you have any feedback or need assistance in planning your next visit, please don’t hesitate to contact us.We look forward to welcoming you back soon for another exceptional stay. Until then, safe travels and warm wishes!Kind regards,Micheal NguyenPanorama Nha Trang SEA Team
Xiaoshen
Deluxe værelse med byudsigt og balkon
Overnattede i mar. 2025
Rejs med venner
2 anmeldelse
10.0/10
Enestående
Slået op den 6. apr. 2025
This is the second time I came back. Although it’s quite crowded but everything is still good. I can walk to the beach and go to supermarket easily!
Oversæt
Svar fra overnatningssted: hank you for choosing to stay with us again! 🌟We’re so happy to hear that you enjoyed your second visit, even with the busy atmosphere. It’s great that you found the location convenient for beach walks and quick trips to the supermarket.We truly appreciate your continued support and can’t wait to welcome you back for a third time! 😊🏖️— Panorama Nha Trang SEA Team
NATALIA
Deluxe værelse med byudsigt og balkon
Overnattede i dec. 2024
Solorejsende
4 anmeldelse
9.0/10
Fantastisk
Slået op den 9. feb. 2025
The room is exactly from the picture. You can see it's not brand new but not old. The city view is amazing
Oversæt
Svar fra overnatningssted: Thank you for your kind review! We're delighted to hear that the room met your expectations and looked just like the pictures. It’s great to know that while the room isn’t brand new, you still found it well-maintained and comfortable.We’re especially happy that you enjoyed the amazing city view! Nha Trang truly has a beautiful skyline, and we’re glad you got to experience it from your room.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know!
lichat
Premier Executive værelse med havudsigt
Overnattede i jan. 2025
Par
31 anmeldelse
9.0/10
Fantastisk
Slået op den 20. feb. 2025
I had a fantastic stay at Panoramo Nha Trang SEA! The location is unbeatable, just steps from the beach and close to everything. The staff was warm and welcoming, making the stay even more enjoyable. My room was spacious and had stunning views. Highly recommend for a perfect staycation!
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay at Panorama Nha Trang SEA. It’s great to know that you loved our unbeatable location, just steps from the beach, and that our warm and welcoming staff made your experience even better.We’re also delighted that you enjoyed your spacious room and the stunning views. Your kind words truly mean a lot to us!We sincerely appreciate your recommendation and hope to welcome you back for another perfect staycation in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know!
Danzan
Deluxe-familieværelse med havudsigt
Overnattede i dec. 2024
Familie
3 anmeldelse
7.0/10
Slået op den 6. jan. 2025
My family stayed in 2 rooms, but the rooms were dirty with cockroaches. The linens were not changed for 4 days. I waited a very long time to leave the hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your experience with us. We deeply regret to hear about the issues you encountered during your stay. Please accept our sincerest apologies for the inconvenience caused by the cleanliness of the rooms. Maintaining a clean and comfortable environment is a top priority for us, and we are truly sorry that we fell short of our standards during your visit. We have immediately addressed the matter with our housekeeping team to ensure that such issues, including the presence of pests and delayed linen changes, are resolved promptly. We also apologize for the long wait time upon leaving the hotel, and we will review our processes to prevent such delays from happening in the future. Your feedback is invaluable to us, and we will use it to make the necessary improvements to provide a better experience for our guests. Should you give us the opportunity, we would love to welcome you back and offer you the quality of service you deserve. Please feel free to contact us directly for any assistance. Warm regards, **Micheal Nguyen** **Panorama Nha Trang SEA Team**
TuanBK
Deluxe Ocean View Room – Double Or Twin Beds With Balcony
Overnattede i jun. 2024
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 25. jul. 2024
Verry good views to see drone contest. Recommend for all people when they come to Nha Trang
Oversæt
Svar fra overnatningssted: Xin chào quý khách! Chúng tôi xin chân thành cám ơn đánh giá của quý khách về khách sạn. Đây là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên. Chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình hơn ngày một tốt hơn. Rất mong có cơ hội được tiếp tục chào đón quý khách và gia đình trong những kỳ nghỉ tới tại Panorama Nha Trang!Kính chúc quý khách dồi dào sức khỏe và luôn tràn đầy hạnh phúc. Trân trọng, Ban Quản Lý Khách Sạn.
Chuluun
Deluxe-familieværelse med havudsigt
Overnattede i nov. 2024
Familie
10 anmeldelse
8.0/10
Meget god
Slået op den 19. dec. 2024
The hotel is ok for the price big beds room is big too. Need some update. We booked ocean view but old dirty building right front of window.
Location is best.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for sharing your feedback and for choosing Panorama Nha Trang SEA for your stay. We’re delighted to know you appreciated the spacious rooms, large beds, and our prime location, which is indeed one of our highlights. However, we regret that the view from your ocean-view room did not meet your expectations. While we strive to provide the best possible experience for our guests, we acknowledge that external factors, such as nearby buildings, can sometimes impact the view. Your suggestion for updates has been noted, and we are continuously working to enhance our facilities to provide an even better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations. If there’s anything we can do for your next visit, please don’t hesitate to let us know. Warm regards, **Micheal Nguyen** **Panorama Nha Trang SEA Team**
Gæstebruger
Deluxe Ocean View Room – Double Or Twin Beds With Balcony
Overnattede i nov. 2024
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 30. dec. 2024
My expectations were satisfied even though the weather was trying to spoil the show lol
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback! We're thrilled to hear that your expectations were met despite the weather trying to interfere. 😊At Panorama Nha Trang SEA, we aim to provide a comfortable and enjoyable experience no matter the circumstances, and it’s wonderful to know that we succeeded in making your stay satisfying.We hope to welcome you back soon, and fingers crossed for perfect weather next time! If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know.Warm regards,Micheal NguyenPanorama Nha Trang SEA Team
Davaa0707
Deluxe værelse med byudsigt og balkon
Overnattede i dec. 2024
Familie
7 anmeldelse
6.5/10
Slået op den 6. jan. 2025
Good location breakfast is good sky blue pool didn’t reach my expectations.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our convenient location and the quality of our breakfast. Your kind words mean a lot to us. We’re sorry to learn that the Sky Blue Pool did not meet your expectations. Your feedback is important, and we’ll take it into consideration as we strive to improve our facilities and services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. If there’s anything we can do to make your next stay more enjoyable, please don’t hesitate to let us know. Warm regards, **Micheal Nguyen** **Panorama Nha Trang SEA Team**
Gæstebruger
Deluxe Ocean View Room – Double Or Twin Beds With Balcony
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
2.0/10
Slået op den 17. okt. 2024
Very nice and hot sauna in this building, but i think the elevators are not the best location for her.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We really appreciate it. Our building is provided with seven elevators. However, it is very doubtful about the 1-point you gave us just for the elevators. Hopefully, it is a mistake. Once again, thank you for choosing us.
Anonym bruger
Deluxe-familieværelse med havudsigt
Overnattede i dec. 2024
Familie
23 anmeldelse
6.5/10
Slået op den 24. jan. 2025
Room has insects and cockroaches
Oversæt
Svar fra overnatningssted: Chúng tôi thành thật xin lỗi vì sự bất tiện mà bạn đã gặp phải. Việt Nam là một quốc gia nhiệt đới, do đó khí hậu nóng ẩm đôi khi có thể ảnh hưởng đến sự xuất hiện của côn trùng. Tuy nhiên, chúng tôi luôn đặt vấn đề vệ sinh và kiểm soát côn trùng lên hàng đầu. Đội ngũ của chúng tôi thực hiện vệ sinh và phun khử trùng định kỳ để hạn chế tối đa tình trạng này. Chúng tôi trân trọng ý kiến đóng góp của bạn và sẽ tăng cường hơn nữa các biện pháp nhằm mang đến trải nghiệm thoải mái nhất cho khách hàng. Cảm ơn bạn đã chia sẻ!
Lazutkin Aleksei
Deluxe værelse med byudsigt og balkon
Overnattede i mar. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 2. maj 2025
Классное местоположение в самом центре города, в пешей доступности кафе, развлечения и набережная. Просторный номер с классным видом на город и горы. Номер не новый но мебель адекватном состоянии. Был нюанс в день заселения, из кондиционера вылетел большой таракан, но это был единственный раз. Резюмируя, все понравилось, и в следующий раз вернулся бы в этот отель!
Oversæt
Svar fra overnatningssted: Cảm ơn anh/chị đã lựa chọn khách sạn và dành thời gian chia sẻ cảm nhận. Chúng tôi rất vui khi biết anh/chị hài lòng với vị trí trung tâm thuận tiện và phòng nghỉ rộng rãi cùng tầm nhìn đẹp ra thành phố và núi. Chúng tôi xin lỗi chân thành về sự cố xảy ra khi nhận phòng. Khách sạn luôn đặt vấn đề vệ sinh và sự thoải mái của khách lên hàng đầu, và chúng tôi đã xử lý n*** để tránh trường hợp tương tự xảy ra. Cảm ơn anh/chị đã thông cảm, và hy vọng sẽ được đón tiếp anh/chị lần nữa với trải nghiệm tốt hơn.
Gæstebruger
Deluxe Ocean View Room – Double Or Twin Beds With Balcony
Overnattede i mar. 2025
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 12. apr. 2025
Không gian phòng thoáng, có mùi thơm nhẹ đó là điều tôi thích nhất, tôi sẽ quay lại,nhân viên rất quan tâm tới khách và hỗ trợ khi cần.
Oversæt
Svar fra overnatningssted: Thank you so much for your lovely feedback! 🌸We’re delighted to hear that you enjoyed the airy room and light fragrance — it’s wonderful to know that made your stay extra pleasant. Our team is always here to help, and your kind words mean a lot to us.We look forward to welcoming you back soon! 💙— Panorama Nha Trang SEA Team
Лихачева
Premier Executive værelse med havudsigt
Overnattede i feb. 2025
Familie
8 anmeldelse
4.0/10
Slået op den 16. mar. 2025
Более ужасного отеля я еще нигде не встречала!
(Был номер 3116)
Начну с 1 дня: мы приехали в начале первого и попросили нас заселить в номер (сняли мы Улучшенный представительский номер с видом на море), если он готов, а то мы с 2 детьми были уставшие после пересадок по Китаю . Нам сказали , ок, пройдемте и приводят в совершенно другой номер , в два раза меньше того, что мы просили. Спускаемся на рецепшн, нам говорят: ну вы ночуйте тут, а завтра переселим в тот, что бронировали. Мы отказались и пошли ждать свой.
Лифты. Это просто что-то из разряда фантастики, чтобы добраться до номера требуется порядка 7-10 мин, а то и больше. Проезжают мимо этажа неоднократно, всегда полные и половина не работает.
Номер. Очень грязный, ушатанный , всюду плесень и грибок, фото прилагаю . На стенах висели какие-то коконы из ктоорых к вечеру начали вылазить бабочки, похожие на мелкую моль. Ощущения отвратительные. Пришлось на рецепшн идти просить убрать остальные коконы.
Уборка. А точнее её имитация! Там где стояли кроссовки, никто даже не Протер пол!
Завтраки вкусные. Шведский стол
На 4 день перестали работать ключи! Пришлось спускаться разбираться минут 30, оказалось они в своей программе поставили на день меньше , чем мы планировали жить. На 5й день все повторилось с ключами.
Удобное месторасположение отеля.
Бассейн. Находится на 6 этаже, вода ледяная, плавать не комфортно. По факту доступен комфортной воды бассейн был только платно , неприятно
На 40 этаже за 200тыс донгов с утра мы сходили в BlueSky. Поправилось.
Никогда не вернусь в этот отель! Не советую
Oversæt
6/10
Svar fra overnatningssted: Thank you for taking the time to share your feedback. We sincerely regret that your experience at our hotel did not meet your expectations. Your concerns are very important to us, and we truly appreciate the opportunity to address them.We apologize for the inconvenience regarding your room assignment upon arrival. Our team always strives to accommodate early check-in requests when possible, and we regret any miscommunication that may have caused frustration. To assist, we provided an extra blanket and upgraded your family to a room with two beds at no additional cost on the first day to ensure a more comfortable stay.Regarding the cleanliness of the room, this is certainly not the standard we aim to uphold, and we have shared your feedback with our housekeeping team to ensure improvements are made. We also acknowledge your concerns about the elevators and key card issues, and we will work closely with our engineering team to enhance these aspects of our service. Additionally, we appreciate your comments about the pool facilities and will consider ways to improve our guests' comfort.On a positive note, we are pleased to hear that you enjoyed our breakfast offerings and found the hotel’s location convenient.Your feedback helps us improve, and we sincerely apologize that your stay did not meet expectations. If there is anything we can do to make it up to you, please feel free to reach out to us directly. We would love the opportunity to welcome you back for a much-improved experience. - Michael Nguyen
Andrey
Deluxe værelse med byudsigt og balkon
Overnattede i jan. 2025
Par
9 anmeldelse
4.0/10
Slået op den 8. mar. 2025
Тут есть тараканы и муравьи. Старый ремонт. Стулья на балконе были все в дырках. От мебели пахнет пылью. Возле лифтов постоянно много людей. Уборщицы плохо убираются. Сливы в раковинах забиты. Это место не подойдёт для романтического путешествия и любителям комфорта и эстетики.
Oversæt
Svar fra overnatningssted: Уважаемый гость,Спасибо, что поделились своим мнением. Нам искренне жаль слышать, что ваш опыт не оправдал ожиданий. Мы приносим искренние извинения за любые неудобства, с которыми вы столкнулись, включая чистоту, состояние мебели и засорённые сливы. Ваши замечания очень важны для нас, и мы уже передали их нашей команде для немедленного исправления.Что касается очередей возле лифтов, мы понимаем, что в часы пик это может вызывать неудобства, и работаем над улучшением организации потока гостей. Мы стремимся обеспечить комфортное пребывание каждому гостю и сожалеем, что в вашем случае нам не удалось оправдать ожидания.Мы ценим ваш отзыв и надеемся, что в будущем у нас будет возможность предложить вам более приятный и комфортный отдых.С наилучшими пожеланиями,