Ngorongoro Serena Safari Lodge

Great traditional lodge on the crater rim. Very clean and functional rooms. WiFi is a little spotty across the property. The rooms are comfortable and fantastic view into the crater its self. Makes it very convenient to then go on an early game drive the following morning. Food is good with buffet starters and deserts and a choice of main course. A lovely touch which I’ve never experienced before was a hot water in each bed when we returned to our room after dinner. Whilst u didn’t feel the need for one our daughter was very appreciative and actually took 2 of them. The staff across the property were always attentive and extremely polite.

An outstanding feature of the lodge is the view. We arrived just in time to see the sunset. Our room, and it appeared that a good portion of rooms, have a great view! This hotel was larger than many we visited on our trip and it seemed that it had less “soul”. I realize that’s a subjective hard to describe term. It felt more business-like than other places. The restaurant staff seemed stressed. Our box lunch the following day was prepared by the lodge and it had many items that we didn’t request (muffin, chips, etc.) that came with lots of packaging. The sandwich in the lunch was not very tasty. It just seemed to be wasteful. I don’t think there are lots of options in the area. It certainly is fine for a night, but I would arrange for a different lunch over the lodge’s box lunch.

We spent three nights at Ngorongoro Serena Safari Lodge. The hotel located on a hill guarantees a wonderful view of the crater. Fantastic room, restaurant and bar too. Excellent service also deserves recognition. The drive to the crater reserve is about 15 minutes, and here breathtaking views and a lot of animals. We highly recommend the hotel and reserve.

We spent 3 nights in this wonderful place. It has an old colonial style with beautiful views.Most travellers only spent one night in the lodge en route from Serengeti . We had a relaxing 2 full days of safari in the Crater. Food in lodge was good. Alternating from sit down and buffet service. Did a Nature Walk around the grounds with a guide (Yotham )and Masai guard. Yotham was entertaining. There were many bird species seen and heard. In the morning an elephant was grazing around the lodge and several buck deer. Thanks to Erich the Manager for welcoming us . Brilliant stay

No one likes getting sick while on vacation. But if you happen to get ill while staying at the Ngorongoro Serena Lodge in Tanzania, it’s comforting to know that medical assistance is available on your doorstep. A quick call to reception and Dr. Thomas Tereri was attending to my deep cough and shortness of breath within the hour. He’s the resident physician at the Lodge, primarily assigned to helping tourists suffering from all manner of ills such as the side effects of malarone pills or respiratory distress from the change in altitude or the very dusty local roads. Dr Tereri brings a friendly, calm manner to his medical assessments and his rates for consultations and medicines are very reasonable. He even followed up on my health as I traveled further along on my African safari. The Serena Hotels & Resorts chain provides wonderful amenities for its guests. Medical service is one of their lesser known gems.

The room was very comfortable with plenty of space to spread out. The staff was attentive and helpful to ensure our comfort. The balcony had a terrific view of the Ngorongoro Crater. After a day of safari it was relaxing to sit with a cup of tea on the balcony and enjoy looking at the crater floor before dinner. Dinner was served in a beautiful dining room and the dining room staff were very efficient though a bit impatient. The food tasted ok, though the portions were rather small. After dinner we stopped by the lounge to check out the entertainment. They had a group of talented acrobats who were fun to watch. We would have stayed but were tired and had an early morning the next day for another game drive. Back at the room we enjoyed the beautiful stars from the balcony. Back to food, we had ordered box breakfasts and lunches to take on our game drive. There was plenty of food packed in each box, but it was not especially good. They even got one order wrong by including beef instead of the requested chicken. We’ve had boxed meals from other hotels that were better. At least we didn’t go hungry.