Hyatt Regency Yogyakarta

Place is amazing! Friendly staff all around. Staff greeted with genuine warmth and make effort to know the guests. Was there for consecutive five bfasts, and towards the end, staff can serve you your favs as they have been attentive to the needs. Never had such experience before! Location can be a little off the main areas but nothing too great that can’t be fixed with private hire transport. This hotel has an abundance of amenities that one could spend hours there to enjoy what the place has to offer. My kid enjoyed fishing at the pond too! Highly recommended for families!

Definitely recommend ⭐⭐⭐⭐⭐

the hotel staff are super friendly. The breakfast was very much with lots of choices. We also had two meals in the hotel and the food quality was super. The hotel was designed very nicely but the hotel room was a bit outmoded.overall it’s a nice experience in Hyatt Regency Yogyakarta

We were greeted warmly on arrival by Septi who arranged our check-in. We were told our rooms were not ready as we arrived well before the check-in time at 3pm. We went to Marioboro, the main shopping street in the city. And we're notified by WhataApp when our room is ready. We were assigned a room on the 6th floor that has a beautiful view of the pool and golf course. The hotel has a large compound and is designed like a resort. It is old but everything works. The facilities are all not far away. You don't get these in new hotels anymore. The breakfast was were good with a good spread of local and international fare and daily change of menu. We enjoyed 3 breakfasts during our stay. Overall all the staff were friendly and gave their best warm service with a smile. We felt very relaxed and welcomed. Keep it up Hyatt Regency Yogyakarta!

Pros: Room Service is good. Cons: The rooms are old. The bathroom towels offered are not fresh and it was old. The quality of food served in the hotel is not upto the mark.

I stayed in this hotel for 2 nights this August 2022. My main purpose for staying in this hotel was staycation. And I chose a room with bath tub, because in case the pool water is cold, I wanted to use the bath tub instead. But unfortunately, the bath tub in my room (637) was malfunction (the plug didn't hold the water well so the water in the tub kept decreasing). I reported this issue to Guest Service via room phone, and the lady said she would inform the housekeeping/technician. But then, until the next day, and then until time for check out, no follow up whatsoever from the hotel. So, that was sort of ruining my staycation, because I couldn't use the pool because of the cold water, and I couldn't use the bath tub either. Eventually some hotel official approached me in the lobby to apologize, but that was after me checking out. So.. I guess there is an issue in internal control and quality assurance in this hotel. Quite the shame, considering this is a legendary 5 star hotel in Yogyakarta. But the service from breakfast staff was remarkable. And there were adorable doves looking for crumbs in the restaurant outdoor.