Ramada by Wyndham Milton Keynes

There is a woman on the desk in the morning that is just so unbelievably rude! I have never understood why some people work in customer service if they don’t like people because I have stayed multiple times now due to convenience and each time i have it’s either been smelly and the staff have been rude! There is a guy that works during the night though that is kind and their best staff member but other than that. Awful.

It’s a budget hotel by the side of motorway, its value for money but I would have expected more comfortable beds as the beds were of very low quality you could feel the springs on your body, it needs updating would have happily paid more as the name is more associated with of quality and comfort

Good location, friendly helpfully staff, close to shops,clean and tidy

Friendly staff. Food okay. Good bar service

Good choice for family visit

Over a week before my booking my mum was taken seriously ill and had to have end of life care, as I usually stay at the wyndham when visiting mum I tried to cancel my booking as I had to come up the week before and sleep on mums floor as she could not be left alone, impossible to speak to anyone in authority at the hotel and TRIP who I booked the hotel through could not get any satisfaction either. I sent them an email with pictures showing mum in her hospital bed that the NHS had supplied but as of yet nobody has even bothered replying. Am absolutely disgusted with the complete lack of assistance from Wyndham and will never consider booking with them again.