Motel 6 Newport News, VA

沒有微波爐，沒有椅子

Horrible! Do not ever stay in this hotel!!! I paid for two nights through *******, which I am glad I did to guarantee my stay and obtain support with customer service complaint. The front desk manager and staff attempted to have me arrested for theft of services erroneously and continued to threaten, intimidate and harass me via phone calls and at my door, even after Motel 6 and ******* confirmed my payment and instructed the staff to call the vendor hotline for payment processing assistance. They attempted to enter my room and for my safety I called the police to escort me while I vacated my room. The room was filthy with dead bugs on the floor and in the tub which was the least of my complaints. This place is run by dangerous people whom attempted to extort money from me, falsely charged and arrested!!! ******* booked a new room for me in another hotel; however Motel 6 refused my refund request. Ironic since I supposedly didn’t pay for my room. Motel 6 corporate customer service offered to refund my money and add additional financial compensation for my experience and witnessed the threats issued during my phone call; however, I have not received that refund nor follow up calls to ensure my refund. I will never stay with another of their verified franchised establishments again and sure they don't care about losing my business either. They are truly lucky I'm not filing a lawsuit and grateful they didn't cost me my professional social work career with enacting their threats for my my arrest erroneously.