Gardiner House

Wow! We had breakfast at the Gardner house and it was simply delicious! Fluffy eggs, homemade croissants, fresh orange juice, good coffee, sausages, bacon, teas. The light is beautiful in the dining room in the morning, great views of the boats, and a very hospitable staff! We felt so welcome and comfortable. A great way to start your day! And did you know? There’s also an awesome Pilates class at 8 am!

I will start with the pros- great location, incredible decor, very clean and the rooftop bar was lovely. Unfortunately, they just don’t seem to know what they want to be- it most certainly isn’t a high-end boutique hotel. I wrote to the “concierge” a few days prior to our visit and it was clear based on their answers - that there was no expectation they would help with anything ahead of time. While the young woman at the front desk was very kind, she told us there was no one who could help us with our bags when we arrived. I asked for a tour and there were basically 3 empty gorgeous rooms and sadly, no outdoor lounging space even though the views are amazing. It is frankly not a full service hotel- it seems like you are on your own from the moment you arrive. We had a large “family” room which was outfitted very nicely, but for almost $1000 a night this was not the level of service we would have expected. They very much need to reassess the flow of the hotel and the “form follows function” rules of spaces - just not very well thought out to have an enormous waterfront -event-room lay empty all but Saturday night. The decor lends itself to be a potential luxury destination, but it is basically a gussied up 3 star hotel.

eautiful hotel that falls short. The rooms are lovely and the hotel is in a great location but the service is really lacking. Very disappointing given what we paid and the rave reviews and hype online. They seem to care much more about their restaurant and bar guests than they do about their hotel guests. When we arrived we weren’t greeted anyone (no valet, no doorman, no one at the front desk). The room was not as described and it took forever to get the manager to call back. She ultimately remedied the situation but it was still very frustrating. We also stayed over on a Saturday night - bad idea! We couldn’t sleep because there was loud music blaring from the posh bar on the 2nd floor until 1 am. We won’t be back for a long time.

Expensive ,small portions, not ready for Prime time is how I would describe Flora at Gardiner house. Nice space, great view etc. As a Dutchman eating and paying for Dover Sole often $ 98 is a bit rich It not having the head on suggests frozen, I did not order it. Nice enough waitress did not know how to open a bottle of wine correctly and kept telling us to order entrees so she could put in the order .. we (3) ended up with 8 appetizer and 1 entree $ 266.- Including a mediocre Tuscan red ($78) from the non existing wine list ,5 red wines to choose from, no vintages from a 8x11 sheet of paper. When I inquired about a winelist I was told " that is it " Steak tartar ($22) was a 6oz round of fresh meat nicely seasoned but ground too fine. Croguetas (3 for $18) nice but at that price I expect more. Sardines (2 for $18) were previously frozen and therefore mushy. Mgr came to meet with his friends at 2 tables, did not pay any attention to other guests and or inquired about quality and or service with anyone else I know it's new, I know there is still some issues with staff but if you think you can charge these prices you need to have some professionals working, a decent winelist etc.

Das Haus ist komplett renoviert und das vom allerschönsten! Fantastische Farbgestaltung, hochwertige Materialien, wunderschöne Räume, dazu kommt super nettes Personal, fantastische Zimmer. Ich würde gerne mehr Punkte vergeben!!