Belvilla Newport City Centre Hotel - Lifestyle anmeldelser

Booked this place to stay for 2 family’s next week. Was making booking and app crashed and put the booking through for today. Immediately rang the hotel within 2 mins of the booking and told them the situation. The Hotel at the time still even had the rooms we wanted available on the date we tried to book for and they wouldn’t change over the booking and fobbed us off to the website, stopped answering their phone, turned off the hotel phone. We continued to try solve the issue via their online portal and kept getting faced with incorrect booking details and booking doesn’t exist. Needless to say the took the money for the room tonight and would respond/ reschedule or even attempt to try and resolve the issue or show an ounce of empathy. Complete thieves . Trip tried to help and completely had our back and could get the hotel company to play ball. Don’t book.

Modern city centre hotel. Clean, quiet, comfortable and affordable. Full cooked breakfast. Helpful staff.

Conveniently located near the station, shops, and bus stops, this hotel is well-positioned for exploring the area. While cleanliness was satisfactory, the service could use some improvement. One notable drawback was the unpleasant smell upon entering the ground floor and reception area. The room amenities were nice, but the bed is so comfortable. Breakfast service was decent, but there's room for improvement. Overall, I'd give it 4 out of 5 stars – a solid choice with some areas for refinement.

Me and my partner had a lovely stay at this hotel! The room was immaculate! The bed was very comfy!The bathroom was very spacious, air-con. We had a complimentary breakfast which was lovely! The only thing is that the reception area had a foul smell almost like sewerage and we also noticed this in the bathroom when the toilet lid was left open.

A Premier Inn style accommodation. Comfy bed, plenty of space in the room. Clean. Well mannered and helpful staff. Easy access and secure with guest only areas. We'd definitely rebook here if we are in the area again.

Very dated hotel and in much need of a clean and refit. The reception area smelt of mould. The bed was clean and comfortable, but the room didn’t appear to have been vacuumed in a while and the bathroom was disgusting.

It was exceptionally difficult to find as you could get to it by car, and with a large suitcase this was a pain to say the least. The window was full of mould but the rest of the room and bathroom were clean. The door didn’t lock which isn’t great.

The room was clean and everything was fantastic, JIDI was helpfull

Smooth check in and out process. Breakfast was decent. Earns all the points for its location!!!!

Nobody cleaned our room in 3 days No plug for bath. Breakfast is great cooked on the hr Lovely young gentleman on reception last night and this morning. the ladies are not so useful or pleasant

The service was great and I was able to rest well with friends.

Check in staff were lovely. The room excellent and very warm and clean. I will book again without hesitation. 3 minutes walk to the railway station and shops etc.

We had a pleasant stay in the hotel, and my children enjoyed the breakfast

Location in right in town center, breakfast lovely