Homewood Suites by Hilton Newark-Fremont

住房體驗很好，有游泳池也有籃球場、網球場，有球具借用，很好，有需要還會選擇這裏。

華人開的酒店，周圍購物吃飯方便。

We just finished a 20 day stint here, and this is an outstanding place to base yourself. It's much more than another sterile hotel, it really is more like a home. The staff are super friendly, there's a pool and a hot tub, and they have a great laundry and dryer setup for cleaning clothes. I wasn't sure about the "3 star" rating and some of the photos I saw online before we stayed, but the staff are super friendly and they will go out of their way to make your stay more pleasant - it far far exceeded my expectations and I wouldn't hesitate to recommend this to others.

I recently stayed at Homewood Suites by Hilton Newark-Fremont from February 18-19, 2025, and unfortunately, my experience was far below the standards I expected from the Hilton brand. When I checked in, I was not informed about the complimentary dinner and drinks available to guests, a key amenity I would have appreciated. As a result, I went out with a friend and spent over $100 on dinner. Upon returning to the hotel around 7:40 p.m., I discovered other guests enjoying this offering, and the front desk confirmed it was complimentary—but the restaurant was closing, so I missed out entirely. I raised this issue with the staff that evening and followed up with the manager the next morning. While the manager acknowledged the miscommunication, she offered only a $10 credit, claiming the complimentary food had “no value” since it was free. I found this response dismissive and insulting, especially given the expense I incurred and the fact that I was not treated equally as other guests. This experience contradicts Homewood Suites’ 100% Suite Assurance Guarantee, which promises to make things right if a guest is unhappy, provided the issue is raised before checkout—which I did. As a loyal Hilton customer, I am deeply disappointed by this lack of accountability and the failure to uphold the brand’s commitment to guest satisfaction. I have reached out to Hilton Corporate for a fair resolution, but I feel compelled to warn other travelers about this experience. I hope Hilton will take steps to address this issue and ensure all guests are treated with the respect and consistency the brand is known for. I would not recommend this property until improvements are made.

Great Stay for a Quick Trip! It was a pleasant stay and the team stayed in contact with me to ensure my stay was excellent the entire time. For what I paid great stay with a good breakfast

Basic and functional. Fairly clean. I wish the staff was little more obliging to upgrades and late check out( Hilton gold member) request. I know it is not guaranteed and based on availability but the way the delivered was un business like. Rest of it was what you can expect from a regular 2-3 star hotel.