Robert Treat Hotel

Needed to go to Prudential Center for a concert and decided that it is within walking distance. Check in was terrible. The front lady forgot about me after telling me to wait for 10 mins for my room. I requested for a room near the elevator as I hate walking down a long corridor, BUT she gave me the furthest room, next to the Exit stairs. Sigh….. Bed was comfortable. Rest of the room was ok but hot water took too long to heat up and the water pressure was pathetic. Elevator was slow and we had to wait a long time for the 2 elevators. Then in the evening one elevator broke down. The wait was excruciating long! At 1.30 am I got woken up by bratty kids stomping on my Neighbour’s door. And the nightmare began when the Neighbour from Hell decided to have a party in their room. I called the reception 3 times and they promised that they would send a security guard to ask them to quieten down. But the moment I hang up, I could hear their phone ring! No one came up and the noise continued. After the third call, someone finally came up and the party finally went away. I had to tolerate 3 hours of noise. The day before I was told that the airport shuttle would leave on the hour, every hour. So I came down at 7.45 am only to be told that it is half past every hour. So I had to wait for 45 mins in the lobby. At the lobby there were stragglers sleeping in the lobby. Overall I won’t come back to this hotel.

I would only recommend this hotel if you have something to do around the area like going to the prudential centre because it is very close to there. Someone in the room next to us was smoking cigarettes non stop our entire stay (neither myself or my partner smoke) and we went home REEKING of cigarettes. We told the front desk and nothing was done about the situation. If you need any extra towels or anything for your room, expect to wait for the elevator and head down to the lobby to get it yourself. Front staff was friendly, I’m just not sure the stay was worth the price at all, again - only stay if you have nowhere else to go.

I kept calling the reception to ask for a dental kit and the lady kept saying someone would bring it up and no one ever came, eventually she rudely told me there was no one available

It was really close to everything I wanted, the staff were really great during check in time. I enjoyed my stay

Personnel très agréable et à l’écoute. Très aidant. M’as permis d’intégrer ma chambre avant l’heure du Check-in initial.

酒店很新，據説總統下榻過。離newark penn station 步行10-15分鐘，每小時有班車去station和機場。對面有wholefoods很方便。