Tryp by Wyndham New York City Times Square - Midtown

After checking in, we headed to our room only to find we were given the wrong room. We booked a 2 queen and sofa bed for 5 people. I headed downstairs to be told that I booked that room. I pulled out my verification to show them I clearly had confirmation for the premium room to accommodate 5 people. They would not even look at my confirmation. They told me the room booking they were sent said 3 adults and 2 queen beds. I asked to see it but they would not allow me. They said it was against their policy to show me the reservation on their computer. They said they were sold out and I was welcome to go somewhere else. Of course, no one had any available rooms. They offered us a cot at a charge of course! Very rude and not accommodating. I will not recommend Tryp by Wyndham.

Location of this hotel is excellent, it's very close to Times Square, Madison Garden and the train station. Room was clean, the wallpaper behind the bed was peeling but the rest of the room and bathroom were great. Our AC unit was not working when we first checked in and we did have some difficulty getting someone to fix it. Once we were able to get someone to our room the gentleman fixed it super quickly. They also offer in room dining which is nothing fancy but came to our room very fast. This hotel also offered number of amenities such as an on-site bar and gym but we were not there long enough to explore. I would stay here again if ever in the area.

Good location close to airport and cheap place close all locations.

Twice I booked to say I this hotel and twice the hotel was shut down please start checking your hotel before you put them on the market pictures don't mean anything this app need to be updated hotel is not even open

Cortinas quebradas, cama ruim, edredom muito finos e gastos, o quarto que acomoda 6 pessoas tem um sofá cama terrível que machuca as costas e faz barulho. Não recomendo este hotel, nossa experiência não foi agradável, era para ser confortável pelo preço mas deixou muito a desejar. Foi nossa primeira viagem em família. Broken curtains, bad bed, very thin and worn duvet, the room that sleeps 6 people has a terrible sofa bed that hurts your back and makes noise. I do not recommend this hotel, our experience was not pleasant, it was supposed to be comfortable for the price but it left a lot to be desired. It was our first family trip.

歩いてタイムズスクエアなど行けて立地良し！ 現地払いと書いていたが、予約時の支払いだった！現地でデポジットも取られます！ 歯ブラシ、パジャマは付いていないので注意！ クイーンベッドのみの予約が、チェックインするとクイーンベッドと2段ベッドもあって、助かりました。